Medical Secretary/receptionist

3 days ago

Ottawa, Canada Montreal Rd Medical Centre Full time

**Job Overview**

A position as a medical receptionist is often a starting point for a career in healthcare.

This role provides excellent insight into the running of a primary care clinic that serves Ottawa's diverse patient population.

This position entails working in an administrative capacity alongside one other secretary, one nurse, and three physicians.

A typical day involves working from 9:30am to 5:30pm Mon-Fri at the clinic's front desk.

**Responsibilities for Medical Receptionist**:

- Welcome patients, vendors, pharmaceutical representatives, and other visitors to our medical office
- Register patient information into our Electronic Medical Record (EMR) system
- Answer phone calls, return voice mails, and call patients
- Scan pertinent patient information into EMR including patient authorizations, recent lab reports, etc.
- Answer patient questions and provide assistance and directions when necessary
- Assisting with billing at the end of the workday
- Utilize our medical office software to schedule new and follow-up appointments for our patients
- Work collaboratively with physicians and staff members to ensure patient needs are met

**Qualifications for Medical Receptionist**:

- 1+ years of experience working as an administrative assistant or in a relevant role in healthcare
- Dedication to maintaining the confidentiality of all patient records
- Familiarity with Microsoft Outlook and Word
- Ability to type
- Technological skills (i.e. ability to use various software, hardware)
- Friendly and compassionate disposition
- Ability to resolve conflicts with patients without escalating the situation
- Strong organizational skills
- Excellent time management skills
- Ability to communicate clearly with patients and team members
- Ability to work independently or as part of a team

**Preferred Qualities for Medical Receptionist**:

- _**Biligual candiates are highly encouraged to apply **_Common languages in our patient population are: _**English, Arabic, French, and Persian**_.
- A college or university degree

**Got any Questions or would you like to contact us regarding the job? Fill out this form**

**Salary**: $19.00-$22.00 per hour

Expected hours: 32 - 40 per week

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Overtime pay

Work Location: In person

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