Restaurant Server

2 weeks ago

Ottawa, Canada splitsville Full time

**The Why, the What and the Who...**:
**Role: Restaurant Server**

About the role

Are you looking for a fun and fast paced working environment?

Could you help us create lasting memories for our guests by providing an outstanding guest experience?

If so, then look no further

**The Why...**

Join Splitsville as a **Restaurant Server** and in return you'll get:

- 50% off food when you are working
- $1 bowling
- Ongoing training and development, with the opportunity to fast track your career
- Access to our in-house management training programs
- Mental health support benefits

**The What...**

As a **Restaurant Server**, you'll play a key role in creating a memorable guest experience. While this is a dynamic role and may involve supporting other areas when needed, we're especially interested if you have a passion for hospitality, customer service, and making people feel welcome. If you thrive in a fast-paced environment and love connecting with guests, we’d love to hear from you
- Greet all guests with a smile
- Provide friendly and exceptional guest service at all time
- Be aware of all promotions, specials and current pricing
- Make drinks according to our recipes and specifications
- Provide food and drinks for guests and servers in a timely and efficient manner
- Ensure ongoing guest satisfaction by checking in after delivery of food, maintaining drink levels, removing clutter, pre‐bussing as necessary and responding to guest needs in a timely manner
- Inform guests about current menu and bowling specials and practice suggestive upselling to elevate the dining experience
- Record all sales by ringing exact amounts into register, ensure end of day shift report matches revenue sold
- Maintains security of all bar supplies and inventory
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests; keep manager or shift leader promptly and fully informed of all problems
- Ensure work areas remain clean, organized and presentable; Exceed all Splitsville’s cleanliness standards
- Adhere to all company policies and procedures including all health and safety policies and procedures
- Maintain record of daily operations as required with communication book, daily bar counts, and checklists
- Other duties as required

To be successful you will have:

- Serving it Right Certificate
- A passion for guest service
- Love to bowl
- Friendly, energetic, positive attitude
- Excellent communication and interpersonal skills
- Be a team player
- The ability to multitask; stays calm under pressure.
- Flexible schedule (available days, nights, weekends, holidays)

**The Who...**

Splitsville Entertainment is Canada’s premier family entertainment centre Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, laser tag, and other entertainment options to make your visit a one-of-a-kind experience.
- At Splitsville we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company._

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