Server

2 days ago


Ottawa, Canada Saffron Restaurant Full time

**Responsibilities**

**Guest Service & Hospitality**
- Greet guests promptly (within 30 seconds) with a welcoming attitude
- Present menus, describe popular dishes, and make suggestions
- Take food and beverage orders using the POS system
- Use suggestive selling techniques (e.g., sides, desserts, drinks)
- Serve drinks and meals promptly and correctly
- Follow up within 2 minutes or 2 bites to ensure guest satisfaction
- Clear and reset tables in a timely and discreet manner
- Provide dessert and bill service with warmth and professionalism
- Handle payments (cash or POS) and balance daily transactions

**Daily Restaurant Operations**
- Follow opening & closing duties as outlined in our Daily Task List
- Restock server station with clean glassware, utensils, condiments, napkins, menus, and to-go containers
- Clean and sanitize all surfaces, chairs, and tables before and after service
- Prepare water pitchers, polish cutlery, fold napkins
- Coordinate with kitchen and delivery platforms (e.g., Uber, DoorDash)
- Follow all food safety and hygiene guidelines
- Support the team with side duties and help maintain a clean, organized workspace

**Qualifications**
- Restaurant serving experience preferred (but not required - we train)
- Strong communication and listening skills
- Comfortable with multitasking in a fast-paced setting
- Confident, courteous, and team-oriented
- Clean and professional appearance
- Flexible, adaptable, and able to handle pressure gracefully
- Must be punctual, organized, and detail-oriented

**Job Types**: Full-time, Part-time

Pay: $17.20-$19.00 per hour

Expected hours: No less than 20 per week

Additional pay:

- Tips

**Benefits**:

- Discounted or free food
- Flexible schedule

Schedule:

- Monday to Friday
- Weekends as needed

Work Location: In person


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