Vp/svp, Client Partner

This senior leader will play not only the role of **VP/SVP Client Partner** oversight for the Calgary team and its portfolio, but also act as an office culture-builder and senior communicator with all team members across disciplines in this office. The role will actively source new business in Western Canada and potentially into the US. This person must be an expert in marketing, but also highly proficient and comfortable in PR, consulting and communications in general. This role will be a senior advisor to clients, and will play an active day-to-day role in the management and oversight of all marketing/advertising work related to this portfolio.

**Responsibilities**:

- Be the senior client leader on a portfolio of business: providing strategic guidance, stewarding client relationships, managing budgets and forecasting, managing a team of Client Partner (account) team members, working collaboratively with cross-functional team members, and being accountable for overall financial growth and health of the business
- Work closely with cross-functional team members (e.g. strategy, creative, media, digital, social, etc.) to deliver the highest quality recommendations, outputs and outcomes
- Actively develop new business (and has a proven track record in this): take the lead on RFP writing, lead pitches, and proactively mine for new business - not only for marketing, but for the agency as a whole (i.e. see opportunities for clients where we can add value as a whole, not just for one discipline)
- Manage a team of Client Partner marketing individuals to mentor and grow them, providing day-to-day guidance, oversight and coaching on a high standard of deliverables. Will also managing hiring as required and will make recommendations for structure to deliver the best quality and efficiency of the team and for the client needs.
- Leads integrated businesses: is highly comfortable with all mediums (from strategy to concept to production), and has experience on national accounts with high profile
- Work very closely with other senior team members to sell our integrated offering, taking the time to fully understand our competencies and skillsets
- Being a senior member of the Calgary office, this role will play a critical part in overall office cohesion, morale, communication and leadership

**We’re looking for someone with**:
Must have:

- 15+ years of agency or client-side marketing experience.
- Deep 360 integrated marcom experience (i.e. paid, owned and earned) with proven results
- Proven ability to grow new business (particular focus on Western Canada) - both by way of proactive outreach and pitch/win rates of incoming RFPs/RFQs
- Highly comfortable working across an integrated agency environment, and can confidently cross-sell and identify unique opportunities to add value to clients
- Exceptional ability to lead and influence others
- Excellent problem-solving, critical thinking, writing and presentation skills
- A passion for going the extra mile to get great results for every client.
- Excellent people skills: confident people leader, proven ability to grow and mentor individuals at varying levels, positive culture-contributor, highly service-oriented, builds client relationships easily
- Excellent business acumen: ability to confidently forecast and manage profitability, hygiene and efficiency of portfolio

Good to have:

- A degree or college in marketing, public relations, or business communications
- Direct experience in PR/Comms or Indigenous Advisory an asset
- Willingness to travel across Canada and the USA.
- Proven track record for mining for proactive business and winning new business (strong pitch/win rate)

Excellent network in Western Canada; US network or experience a plus

**We are ChangeMakers**

Change Makers is an independent owner, operator and builder of the foremost partner-led marketing, communications, and engagement agencies. Made up of Change Makers: Believeco, our full-service marketing agency, Argyle our public relations and advisory engagement agency and Castlemain, our Indigenous advisory firm. With over 300 people, across seven offices, in 6 provinces and 2 countries, our goal is to be one of North America’s largest and most acclaimed full-service agencies.

**An equitable employer**:
ChangeMakers is committed to providing employment accommodation under the Human Rights Code and the Accessibility Disabilities Act provincially by providing employment accommodations. If you are a job applicant with a disability, ChangeMakers will make every effort to accommodate you throughout the recruitment process. Please inform us if you require any accommodation, and we will work with you to meet your needs.