SVP, Professional Services

2 weeks ago

Calgary, Canada Toptal Full time

Overview Join to apply for the SVP, Professional Services role at Toptal. Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce. We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold. Job Summary: As the SVP of Professional Services, you will join a group of hands-on executives to drive the growth and operational excellence of Toptal. Your mindset will be that of an engineer who will work to solve operational problems through the lens of an engineer, not as a consultant or operational leader. There will be no problem large or small for you to solve yourself. You will be the chief architect of each solution. You will work to construct frameworks and problem solve in ways that push the limits as to what’s possible in technology and talent acquisition and that solves those problems at scale. You will work to build and lead the full-scale execution of Toptal’s professional services—including all Professional Service-related areas such as all Delivery and Practice areas. You will have complete responsibility for the strategy of Toptal’s service lines including Technology Services, Management Consulting, and Marketing Agency. This role demands a builder’s mindset and a deep sense of ownership. You will create the operational frameworks and strategy, ensure the functions are fully built out and working to perfection, and drive consistent execution across all service and talent areas of Toptal. Acting as the business owner of the system, you’ll collaborate closely with Product and Data Engineering to design infrastructure and features that simulate supply-demand scenarios and expose planning logic through modular, API-like interfaces—enabling teams across Toptal to interact with talent as if it were talent-as-a-service. Working across a high-caliber leadership group, you will bring strong operational discipline and strategic clarity to deliver world-class client outcomes and sustainable growth. This is a remote position. Resumes and communication must be submitted in English. #J-18808-Ljbffr

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