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Manager, Student Life

3 weeks ago

Toronto, Canada Compass Group Full time

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward

**Job Summary**:
Now, if you were to come on board as a **Manager, Student Life & Experience**, we’d ask you to do the following for us:

- Be the voice of the student community to bring forward key strengths and opportunities the student population is facing today
- Meet with key student stakeholders to create an open and transparent forum to table new ideas, key issues important today AND tomorrow, propose collaborative solutions to ultimately create a healthy, ongoing platform for a stronger student/ partnership
- Plan, develop and execute focus group sessions, surveys and other ways to gather relevant information from student groups
- Analyze and put together monthly summaries, key insights and recommended solutions/next steps to senior leadership team on satisfaction, preferences, student profiles, emerging trends, etc.
- Work with social media and PR vendors to ‘listen to’ all social channels and media publications to pull out key trends and areas of feedback to incorporate into monthly executive summaries
- Work with senior leadership team to turn this data into the development of programs, menus, marketing strategies, and operational innovations.
- Meet with clients to share insights and findings with various departments including SAG (Strategic Alliance Group), Sales, Operations (business reviews), etc. to solidify as a collaborative thought partner. This will lead to new sales and account retention backed by sound, fact-based reasoning

Think you have what it takes to be our **Manager, Student Life & Experience**? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

- Recent student council position/experience during University/College tenure
- University of College degree
- Excellent communication skills
- Knowledge of culinary, nutrition, sustainability, student issues, and high level industry news & trends
- High level thinker - lead vision & strategy of this newly created role
- Ability to problem solve effectively and be relaxed under pressure
- Ability to interact with individuals on all organizational levels

Great to have:

- Prior sustainability work/experience
- A positive attitude with an ability to be flexible
- Strong attention to detail
- Strong knowledge of social media space
- Strong sense of urgency - to deliver results quickly and efficiently
- Excellent presentation skills to dissect many points of data and pull out key insights for senior leadership team

What you can expect from us:

- Fun, fast-paced, challenging work environment
- Excellent development opportunities in a reputable, large and growing global company
- Ongoing coaching and mentorship - career succession planning