Planned Maintenance Coordinator

2 days ago

Kitchener, Canada Wellington Dock & Door Full time

We strive to be a _**“Great Place to Work”**_, we are a company where dedication, hard work, good judgement and results are recognized and rewarded.

**Wellington Dock & Door** is an industry-leading industrial overhead door, loading dock & facilities maintenance company servicing Southwestern Ontario region. We are a family owned company that is built on hiring the best people in the industry that embody our core values of: trust, hard work and passion.

We are proud to be an equal opportunity employer. If you are looking for a **career** that you can grow and advance in, then we have an exciting opportunity for you

**Position Overview**: We are currently seeking a highly motivated, career orientated individual to work out of our Kitchener facility as a Planned Maintenance Coordinator. You will be responsible for assisting with coordinating, developing, supporting, and scheduling a team of field service technicians. Other duties include creating and maintaining service records, preparing quotes and other general office duties as required.

**We offer**:

- Competitive salary
- Fully paid company benefits
- Paid training
- Hybrid work environment (Combination of in office & remote)
- Commission on planned maintenance quotes you prepare

**Responsibilities include**:

- Acquire information to determine and schedule customer service needs.
- Conduct customer follow up to ensure work was completed correctly and on time.
- Prepare quotes based on information from field inspections.
- Oversee and direct the activities of the planned maintenance team, in coordination with the Operations Manager.
- Ensure efficient management of technicians.
- Assure all support is provided when needed.
- Communicate solutions, successes and opportunities for service channels to supervisor.
- Assist with the planning and implementation of service-related programs and enhancements.
- Assist with administrative processes.
- Ensure compliance with company policy, procedures, and applicable regulations.
- Update and maintain information on services being implemented or provided, its progress, and any other related information.
- Keep current with ongoing changes in new technology and adapt accordingly.
- Perform other duties relevant to the position as required

**Qualifications**:

- 1 to 3 years of office experience and preferably in a commercial environment
- Strong organizational skills and attention to detail
- Self Motivated and results oriented
- Ability work independently and as part of a team
- Demonstrated ability to multi-task and prioritize
- Ability to react well under the pressure

**Job Types**: Full-time, Permanent

**Salary**: $35,000.00-$55,000.00 per year

**Benefits**:

- Automobile allowance
- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Commission pay

Work Location: Hybrid remote in Kitchener, ON N2B 2E1

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