Patient Experience Lead

4 weeks ago

Sherwood Park, Canada The Bridge - Sports Therapy & Training Full time

**The Bridge Sports Therapy and Training is seeking a full time Patient Experience Lead with a commitment to personal development for our The Bridge in Millennium Place clinic location. We are looking for someone to join our cutting edge and progressive health care team.**

You will work with an interdisciplinary team of Physiotherapists, Massage Therapists, Strength and Conditioning Coaches, Kinesiologists, and Trainers in an upbeat, and modern clinic. We are looking for an individual who has excellent management and collaborative skills, to ensure smooth clinic operation. Our clinic environment is lively and strives to bring a very high standard of care to the Sherwood Park and surrounding area.

**Our clinic is committed to and focused towards**:

- Active individuals and athlete-focused treatment and rehabilitation
- 1 to 1 sessions; rehab process integrated with strength and conditioning principles
- Using skills of movement and exercise focused treatment
- Being a patient referral driven clinic
- Close coordination with Physiotherapists, Chiropractors, Massage Therapists, and Strength

and Conditioning coaches to facilitate return to sport/activity
- Insurance files such as motor vehicle accidents, WCB, and 3rd party insurance providers with an active based rehab approach for these populations

**The Patient Experience Lead who joins us can expect to**:

- Be responsible for the day to day operations of the clinic.
- Ensure all patients receive the best quality service from all staff members.
- Manage and schedule our patient experience team and health care staff.
- Manage and monitor the completion of insurance/billing related tasks.
- Oversee the clinics billing, accounts payable, and accounts receivable.
- Mentor all administrative team members and provide feedback and coaching for

growth.
- Collaborate with Practice Directors on projects and clinic operations.
- Ensure the cleanliness standard is upheld in the clinic by assigning specific duties to the

patient experience team.
- Attend to daily maintenance issues.
- Ensure that inventory is up to date and accurate.
- Complete orders for clinic supplies.

Requirements to Apply:

- Clinical office administration experience is an asset
- Graduate of a Health Sciences related program is an asset

**Salary**: From $18.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Company events
- Extended health care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

Work Location: In person

  • Patient Experience Representative

    14 hours ago

    Sherwood Park, Canada The Bridge - Sports Therapy & Training Full time

    _Patient Experience Representative _ **The Bridge Sports Therapy and Training is seeking a part-time Patient Experience Representative (PER) for our Bridge in Millennium Place clinic location**.**The Patient Experience Representative (PER) is an integral role in our clinics that helps each location in its’ day-to-day activities. It is a full-time or...

  • Patient Services Specialist

    2 weeks ago

    Sherwood Park, Canada Fyidoctors, Sherwood Park Full time

    **Why You Should Join Us**: We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 30 locations to over 350. We could not have gotten to where we are without our...

  • New Patient Coordinator

    2 weeks ago

    Sherwood Park, Canada True Balance Medical Spa Full time

    **Job description** True Balance Medical Spa is in search of a dedicated, results-driven _Patient Care Coordinator_ to join our Bioidentical Hormone Replacement Therapy department on a full-time basis. As part of our team, you will gain invaluable hands-on experience collaborating with our seasoned BHRT professionals and esteemed physicians, including Dr....

  • Patient Services Specialist

    1 day ago

    Sherwood Park, Alberta, Canada FYihealth group Full time

    Job DescriptionOurFYidoctors - Sherwood Parkclinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newestPatient Services Specialist.This position is apart-time roleworking20-29 hours per week. Our clinic is openMonday to Saturday.You will play a critical role within FYidoctors by delivering...

  • Patient Care Specialist

    1 day ago

    Sherwood Park, Alberta, Canada True Balance Medical Spa & Hormone Therapy Clinics Full time

    We are seeking a dedicated Patient Care Specialist to serve as the central point of contact for our growing practice. This role is integral to our operations and offers the opportunity to make a meaningful impact on patient experience and clinical efficiency.As a Patient Care Specialist, you will serve as the primary contact for patients accessing our...

  • New Patient Coordinator

    7 days ago

    Sherwood Park, Canada True Balance Medical Spa Full time

    **Job description** True Balance Medical Spa is in search of a dedicated, results-driven _Patient Care Coordinator_ to join our Bioidentical Hormone Replacement Therapy department on a full-time basis. As part of our team, you will gain invaluable hands-on experience collaborating with our seasoned BHRT professionals and esteemed physicians, including Dr....

  • Patient Care Coordinator

    2 weeks ago

    Sherwood Park, Canada Advanced Respiratory Care Network Full time

    Advanced Respiratory Care Network requires a Receptionist/Patient Care Coordinator for our Spruce Grove clinic to start as soon as possible. We are seeking a friendly, reliable individual with strong organizational and prioritizing skills for multi-task work in our busy respiratory clinic. Full time, (Monday - Friday) no evenings or weekends...

  • Pharmacy Assistant: Patient Care

    3 weeks ago

    Sherwood Park, Canada Rexall Pharmacy Group Ltd. Full time

    A leading pharmacy chain in Sherwood Park is seeking an enthusiastic individual to assist the Pharmacist with prescription management. Responsibilities include preparing, packaging, and distributing patient prescriptions, updating patient information, and monitoring inventory levels. Ideal candidates will be good communicators with a can-do attitude, willing...

  • Patient Services Specialist

    2 weeks ago

    Sherwood Park, Canada FYidoctors Full time

    Our **FYidoctors Sherwood Park** clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest** Patient Services Specialist**. This position is a **part-time role** working **20-29 hours per week**. Our clinic is open **Monday to Saturday**. You will play a critical role within FYidoctors by...

  • Patient Services Specialist

    3 weeks ago

    Sherwood Park, Canada FYihealth group Full time

    Our FYidoctors - Sherwood Park clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Patient Services Specialist.This position is a part-time role working 20-29 hours per week. Our clinic is open Monday to Saturday.You will play a critical role within FYidoctors by delivering world-class...