Night Manager/duty Manager

2 weeks ago

Richmond, Canada Holiday Inn Vancouver Airport Richmond Full time

The **Holiday Inn Vancouver Airport - Richmond** is seeking a dedicated and dependable **Night Manager** to join our Front Office team. This leadership role is ideal for someone with strong guest service experience and the ability to work independently while overseeing the hotel’s nightly operations. The position primarily involves overnight shifts, with the possibility of expanding responsibilities over time.

**Key Responsibilities include, but are not limited to**:

- Leading the hotel’s overnight operations and acting as the Manager on Duty (MOD)
- Overseeing the night audit process and end-of-day financial reconciliation
- Handling guest check-ins and check-outs efficiently and accurately
- Responding promptly to guest concerns, emergencies, and complaints with sound judgment and professionalism
- Ensuring guest and property safety, including conducting property walks and monitoring overnight security
- Supporting other departments (housekeeping, maintenance) during off-hours to resolve operational issues
- Communicating key overnight issues to morning management teams
- Preparing reports for management, including shift activity logs and audit summaries

**Requirements**:

- Minimum 1 year of hotel front desk or night audit experience required; leadership experience is a strong asset
- Excellent spoken and written English; other languages are an asset
- Strong decision-making and conflict-resolution skills
- Comfortable working independently with a high level of responsibility
- A professional, calm, and confident demeanor under pressure
- Flexible to work overnight shifts, weekends, and holidays as required

We are looking for a proactive individual who takes pride in maintaining high standards of service even during non-peak hours. If you're ready to take on a pivotal role during the hotel’s quietest yet most important shift, we would love to hear from you.

Pay: $21.00-$24.79 per hour

Expected hours: No more than 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- RRSP match

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Richmond, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person

  • Night Manager

    1 week ago

    Richmond, Canada Versante Hotel Full time

    A partner to the Front Office Manager and Duty Manager is responsible for the smooth operation of the Versante Hotel during their shift. Key to the success of this position is an unwavering attention to detail, leading and driving exceptional guest experiences, driving revenues and ensuring expenses are tightly controlled. Property overview Minutes from...

  • Relief Night Manager

    2 weeks ago

    Richmond, Canada Versante Hotel Full time

    A partner to the Front Office Manager and Duty Manager is responsible for the smooth operation of the Versante Hotel during their shift. Key to the success of this position is an unwavering attention to detail, leading and driving exceptional guest experiences, driving revenues and ensuring expenses are tightly controlled. Property overview Minutes from...

  • Duty Manager

    1 week ago

    Richmond, Canada PrimeFlight Aviation Services Canada Inc Full time

    We are searching for a dependable duty manager to perform nighttime and weekend supervisory tasks at our established facility. The duty manager should schedule employees' shifts, delegate pertinent duties, and enforce our facility's policies. You should also strive to inhibit security breaches. To ensure success as a duty manager, you should commit to...

  • Duty Manager

    3 weeks ago

    Richmond, Canada lliance Ground International Full time

    Duty Manager - Ground Operations page is loaded## Duty Manager - Ground Operationslocations: Richmond, British Columbia, Canadatime type: Full timeposted on: Posted Yesterdayjob requisition id: R-109930**Job Description:**Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+...

  • Duty Manager

    3 weeks ago

    Richmond, Canada lliance Ground International Full time

    Duty Manager - Ground Operations page is loaded## Duty Manager - Ground Operationslocations: Richmond, British Columbia, Canadatime type: Full timeposted on: Posted Yesterdayjob requisition id: R- **Job Description:**Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61...

  • Duty Manager

    3 weeks ago

    Richmond, Canada lliance Ground International Full time

    Duty Manager - Ground Operations page is loaded## Duty Manager - Ground Operationslocations: Richmond, British Columbia, Canadatime type: Full timeposted on: Posted Yesterdayjob requisition id: R-109930**Job Description:**Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+...

  • Info Tent Staff

    2 weeks ago

    Richmond, Canada Richmond Night Market Full time

    Richmond Night Market is looking for a part-time staff starting from April 25 until the mid of **OCTOBER** 2025. This job opportunity is perfect for young and energetic high school and university students who are looking for work experience and are able to work on weekends, and after school. No work experience is required! Richmond Night Market is an annual...

  • Administrative Assistant

    2 weeks ago

    Richmond, Canada Richmond Night Market Full time

    Your role will be to assist our team with administrative duties and the planning and execution of our event. Responsibilities include: - Planning and managing different aspects of our event - in office and on-site - Provide support to clients - Work on assigned projects - Marketing and event promotion Qualifications: - Must have excellent written and...

  • Administrative Assistant

    1 week ago

    Richmond, Canada Richmond Night Market Full time

    Your role will be to assist our team with administrative duties and the planning and execution of our event. Responsibilities include: - Planning and managing different aspects of our event - in office and on-site - Provide support to clients - Work on assigned projects - Marketing and event promotion Qualifications: - Must have excellent written and...

  • Duty Manager

    1 week ago

    Richmond, Canada Versante Hotel Full time

    Duty Manager - Luxury Hotel Vancouver A partner to the Front Office Manager is responsible for the smooth operation of the Versante Hotel during their shift. Key to the success of this position is an unwavering attention to detail, leading and driving exceptional guest experiences, driving revenues and ensuring expenses are tightly controlled. Property...