Triage Navigator

**Triage Navigator - North Bay, ON**:
CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country. Join CBI Health and find where your better begins.

**About this opportunity**

Are you an experienced regulated health professional with a **mental health background** and interested in the areas of crisis intervention and support for **post-secondary students**? CBI Workplace Solutions is seeking a registered RPN, SSW and/or OT for a placement within a **North Bay** post-secondary institution as a Triage Navigator.

Student Success Services develops and implements individualized academic accommodation plans for students with disabilities, based on individual assessments. The Triage Navigator is students’ first point of contact to the multidisciplinary team to support students’ learning, mental health and wellness to ensure the provision of holistic support to students. The position requires a service-focused professional who treats others with respect, values their time, strives for personal best, and collaborates to continuously improve the student experience.

**Take an inside look at what you’ll do each day**
- Ensure students are informed of services and supports around, on and off campus
- Foster and develop strong, respectful and mutually beneficial partnerships to facilitate the seamless referrals of students between resources and support
- Provide workshops/events/groups to support to special populations of students (e.g. international students, at-risk students) to promote a successful transition to campus and foster positive academic and life experiences during their academic careers
- Complete and review internal intake form with student for registration. Document, maintain files and provide supports meeting confidentiality and privacy, as per PHIPA guidelines
- Assess mental health status of student and conduct suicide risk screening
- Engage in solution-focused conversations with students as they present
- Complete Student Success Profile to outline student accommodations as per the Human Right Code of Canada (medical and temporary)
- Request information from students’ family physicians as needed and facilitate community referrals for therapy, as requested by student
- Schedule and facilitate TeleMedicine appointments
- Attend after hours activities to support College enrollment (Open House) and follow up directly with prospective students as needed/requested to promote services offered
- Administrative duties, as required

**What you need to be successful**
- Completion of post-secondary education with a recognized college or university
- Registered with the College of Nurses of Ontario, the Ontario College of Social Workers and Social Service Workers or the College of Occupational Therapists of Ontario
- Minimum of 2 years of clinical experience
- Knowledge of mental health system and community resources
- Familiar with variety of mental health disabilities to ensure appropriate referrals and coordination of services
- Ability to plan and facilitate workshops and speak to large groups of people
- Be comfortable in collaborating and communicating within an interdisciplinary team
- Knowledge in Indigenous culture including attention to mental health and wellness preferred
- Excellent oral and written communication skills required to write support letters and other documents to advocate for students
- High level of multi-tasking required and excellent organizational ability to manage competing priorities under time restraints

**What CBI Health offers you**
- Continuous learning and skills development, including management opportunities
- Training and mentoring from a national network of experts
- Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
- Excellent administrative support, so you can focus on your patients
- Flexible hours, which allow work-life balance and focus on quality of life

**About us**

For millions of Canadians, CBI Health is where better begins. We are Canada’s leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients’ lives and help shape healthcare for the better. Learn more at cbihealth.ca.

CBI