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Ms05 - Member Service Representative

3 weeks ago

Regina, Canada CAA Saskatchewan Full time

MEMBER SERVICES REPRESENTATIVE
(FULL TIME PERMANENT)
Want to work for Canada’s most trusted brand?
CAA Saskatchewan wants you

Our Regina North store is seeking enthusiastic Member Services Representatives to provide a world-class experience to our members. These roles are being hired as a full-time permanent position and will report to the Office Manager. A comprehensive benefits package is included with this position.

Key Job Responsibilities
- Promoting, selling, renewing, and upgrading CAA memberships.
- Assessing members needs to determine the best possible solution through the sale, service or referral of appropriate CAA products, services, and memberships.
- Providing SGI issuing from renewals to permits.
- Promoting and selling of auto extension insurance coverage.
- Offering members auto travel services which include tour books, trip routings, maps, and insurance, along with other ancillary products and services as required.
- Promoting and selling travel insurance

Experience & Requirements
- A minimum of one year delivering professional customer service.
- Experience with SGI motor license issuing is highly preferred but not required.
- Experience handling cash and cashing out.
- Self-confidence and being open to acquiring new skills and knowledge.
- Attention to detail.
- Restricted Auto and Travel Licenses Preferred but not required
- Excellent verbal and written communication skills.
- Intermediate computer knowledge, including the internet and Microsoft Office products.

Hours of work for this position are five days per week, Monday to Saturday, 9:00 am to 5:30 pm, according to business requirements.

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Regina, SK S4R 2N4: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have experience with SGI motor license issuing?

**Experience**:

- Customer service: 1 year (preferred)

Work Location: One location