Box Office Ticketing Lead
3 days ago
Halifax, NS
Customer Service
Experienced
Full-time - Permanent
At Events East Group, we proudly manage and operate the Halifax Convention Centre, Scotiabank Centre and Ticket Atlantic Box Office. Our facilities and the events we attract are platforms for prosperity. Whether we're attracting large delegations or hosting an elite group of athletes for an international competition, we are a catalyst for new opportunities and connections between Nova Scotia and the world.
**ROLE DESCRIPTION**:
Reporting to the Box Office Manager, the Ticketing Lead assists in the effective and efficient delivery of the ticketing operations for customers and venues it serves.
Assist the Box Office team in maintaining superior customer service with guests, premium seating clients, ticket outlets, regional clients and Events East Group departments and ensuring supervision of staff and ticketing operations.
**KEY RESPONSIBILITIES**:
Provide a superior level of customer service as demonstrated by professionalism, integrity and honesty.
Maintain a high level of confidentiality in handling customer information and ticket master database.
Manage events including box office related promoter and team requests, ticket hold management, customer issues, staff assistance.
Responsible for event night cash float and review of staff balance reports.
Process bulk ticket orders
Assist with ticketing requirements for tenants and Premium Seating.
Assist with new employee training and integration.
Assist in the day to day operation of the box office, including window and phone sales.
**ROLE REQUIREMENTS**:
Grade 12 education or equivalent
Experience in ticketing or event operations.
Customer service experience with strong customer service skills
Experience with cash balancing, debit terminals, problem solving
During the recruitment process, applicants have the right to request accommodation. Any applicant invited to participate in testing or an interview and who requires accommodation should discuss their needs, in confidence, with the Recruiter when selected.
**APPLICATION DEADLINE**: Applications will be reviewed as they are received until the position is filled.
We thank all applicants for their interest, however only those selected for interview will be contacted.
Share
A little bit about us
Events East
We manage and operate the Halifax Convention Centre, Scotiabank Centre and Ticket Atlantic. Created as part of a government partnership between the Province of Nova Scotia and Halifax Regional Municipality, we work in collaboration with them to manage our business in a responsible and transparent manner.
We were established in 2014 through legislation to operate, maintain and manage the activities of the Halifax Convention Centre in a manner that will promote and develop economic development, tourism and industry in the Province generally, and the Municipality.
Effective April 1, 2017, our mandate expanded to include the continued management and operations of Scotiabank Centre and Ticket Atlantic, formerly under Trade Centre Limited (TCL).
Our facilities and the events we attract are platforms for prosperity. Whether we’re attracting large delegations or hosting an elite group of athletes for an international competition, we are a catalyst for new opportunities and connections between Nova Scotia and the world.
**MISSION**: WE CONNECT THE WORLD TO NOVA SCOTIA BY CREATING MEMORABLE EVENT EXPERIENCES.
**VISION**: OUR PEOPLE AND OUR COMMUNITY MAKE US THE FAVOURED EVENT DESTINATION FOR OUR GUESTS.
-
Box Office Ticketing Lead
5 days ago
Halifax, Canada Events East Full timeAt Events East Group, we proudly manage and operate the _Halifax Convention Centre, Scotiabank Centre and Ticket Atlantic Box Office_. Our facilities and the events we attract are platforms for prosperity. Whether we're attracting large delegations or hosting an elite group of athletes for an international competition, we are a catalyst for new opportunities...
-
Customer Service Representative
4 hours ago
Halifax, Canada Events East Group Full timeHalifax, NS Customer Service Entry Level Relief / Casual **THE ORGANIZATION**: At Events East Group, we proudly manage and operate the Halifax Convention Centre, Scotiabank Centre and Scotiabank Centre Box Office. Our people and our community make us the favoured event destination for our guests. Whether we're attracting large delegations or hosting an elite...
-
Warehouse Order Selector
2 weeks ago
Halifax, Canada Maritime Beauty Full timeWe are currently seeking a Full-Time Warehouse Order Selector for our Halifax head office location. This is a 6 month contract with the possibility of becoming permanent. Schedule: Monday to Friday (OT pay begins at 40 hours). **Key Responsibilities**: - To select pick tickets as prioritized and assemble orders by identifying and confirming bin locator,...
-
Halifax, Canada Legacy Lifestyle Co. Full timeA forward-thinking consulting firm is seeking high-achieving professionals for a Remote High-Ticket Client Acquisition role. Candidates should value impact, wellness, and personal development while engaging in marketing systems and mentoring others. This role offers complete remote freedom, flexible scheduling, and strong mentorship opportunities....
-
Dental Office Manager
2 weeks ago
Halifax, Canada Park West Dental Office Full timeDental Office Manager - Park West Dental Office (Clayton Park, Halifax) Park West Dental Office is a modern, privately owned clinic located in Park West Plaza (Sobeys) on Lacewood Drive. Our growing team of 15, including 3 full-time dentists, is looking for an experienced Dental Office Manager to help lead our busy, friendly practice. About the Role What...
-
Halifax, Canada Dalhousie’s Office of Advancement Full timeThis is a provisional classification. Formal regular review classification procedures may be initiated at any time by the incumbent or supervisor after the incumbent has worked a minimum of six months in the role. About Dalhousie University Dalhousie University is Atlantic Canada's leading research-intensive university and a driver of the region's...
-
Research Officer
2 weeks ago
Halifax, Canada Nova Scotia PC Caucus Office Full time**Roles and Responsibilities**: - Conduct timely political research on various topics and analysis of issues relevant to the PCCO and the PC Caucus - Prepare written communications—letters, briefs, reports, presentations—reflecting research results. - Actively participate and at times take the lead on Committee Briefing meetings. - Attend House...
-
Compliance Officer 1
1 week ago
Halifax, Canada Halifax Regional Municipality Full time10923BR Compliance Officer 1 Job Posting Halifax Regional Municipality (HRM) is inviting applications for the term position (up to 12 months) of Compliance Officer I in the Parking Services division of Public Works.Halifax Regional Municipality (HRM) is committed to reflecting the community it serves and recognizing Diversity and Inclusion as one of the...
-
Security Officer
7 days ago
Halifax, Canada Events East Group Full timeHalifax, NS Security Experienced Full-time - Permanent At Events East Group, we proudly manage and operate the Halifax Convention Centre, Scotiabank Centre and Ticket Atlantic. Our facilities and the events we attract are platforms for prosperity. Whether we're attracting large delegations or hosting an elite group of athletes for an international...
-
Compliance Officer 1
5 days ago
Halifax, Canada Halifax Regional Municipality Full time**Job Posting** As a member of the Parking Services Team, reporting to Supervisor, Parking Enforcement, the Compliance Officer I (COI) is primarily responsible for enforcing Municipal Legislation related to parking enforcement and front-line compliance in a range of legislation including but not limited to: - Pay-Station By-law - Motor Vehicle Act - Taxis...
