Clothing & Gear Sales Assistant

Barnes Powersports Victoria is currently seeking to expand our team with a **Permanent, Full-Time** **Clothing & Gear Sales Assistant** If you are a clothing and gear enthusiast who wants opportunities for growth, great pay, awesome coworkers, and enjoys basking in the sound of revving motorcycles, look no further than Barnes Powersports Victoria **Job Summary**: The Clothing & Gear Sales role is the foundation of our success in our Clothing & Gear department. The Clothing & Gear Sales Department are experts in creating world-class customer service and guest experience in our dealerships. They are responsible for engaging and connecting with our guests, sharing top-quality product education, and speaking authentically about our community and culture. **Our hiring process**: 1) You find or are sent this job ad. 2) You read the ad. 3) It piques your interest. 5) We call you for a quick chat, and you tell us all about how awesome you are. 6) You come in to meet the team and prove yourself worthy. 7) You’re hired 8) You brag to all your friends and family about your sweet new life. **What we offer**: - **MONEY MONEY MONEY** - Best in industry pay. Our incentive-based pay plans for most positions mean you are in charge of what you earn. There is no cap, so the sky is the limit. - **CULTURE MATTERS **- Communication, accountability, transparency, and motorcycles. Every member of our team works hard and has fun while doing it. We all win together. Oh, and don’t forget our epic events that keep your work day exciting, including show-and-shines and stunt shows - **BENEFITS PLEASE **- Don’t worry, we’ve got you. Health, dental, vacation days, 5 paid sick days, mental healthcare, gym membership reimbursement, motorcycle riding courses, crazy staff discounts, free coffee every day, and free lunch every Saturday. - **I WANT A CAREER **- Well, we build them. We have people that go from washing bikes to running dealerships. We have so many career path success stories, we’re tripping over them Whatever your vision for your future, we will help make it happen. - **BIG BRAIN TIME **- You’re going to end up knowing a lot more than you’ll ever need. Our receptionists know how to change the oil on a bike With our internal Barnes University training programs and manufacturer factory training, we never stop learning. - **GOOD PEOPLE **- We are hardcore bikers, people who have never touched a motorcycle in their lives, parents, animal-lovers, geeks, musicians, writers, gamers, foodies, movie buffs, car fanatics, artists, caffeine-addicts, amateur comedians, and more. You’ll make friends here, guaranteed. - **FAMILY VALUES **- We are family owned and operated. For over 40 years, the Barnes family has been hands-on running our dealerships, so we have that priceless personal touch and care. No faceless corporation here. **The job**: - Interact with guests to ensure a great guest experience in a manner that values guests’ time - Assess guests’ needs to provide customized, effective purchase and return solutions, and support - Provide technical product education by articulating the value and benefit of the product - Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g. buy online/pickup in store, phone sales, and ship from store options) according to company standards - Move dynamically on the floor to continuously engage with guests and attend to guest or store needs - Receive guest feedback and partner with store leadership to take appropriate action and "make it right" for guests - Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests - Establish supportive and productive relationships with all team members - Collaborate with team members to ensure optimal guest experience and support store operations - Perform product presentation tasks (e.g. put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards - Use in-store technology to support store operations and provide positive guest experiences - Perform cleaning tasks as needed throughout the shift to maintain the environment of the store - Understand and adhere to safety policies and procedures to maintain a safe work environment - Perform work in accordance with applicable policies, procedures, and laws or regulations **Shifts**: Tuesday - Saturday, 8 hour shifts **Pay Plan**: Hourly + Commissions **The requirements**: - Integrity/Honesty - behaves in an honest, fair, and ethical manner - Guest Experience - enjoys working and connecting with, understanding, and helping guests - Personal Responsibility - accepts responsibility/accountability for actions and is dependable - Self-Awareness - is aware of how words or actions may be perc