Inside Sales Representative

2 weeks ago

Dartmouth, Canada Fort Garry Industries Full time

Fort Garry Industries (FGI) Is Canada's most trusted truck and trailer parts, sales, and service provider. The Fort Garry Industries group of companies has over 500 employees with locations across Canada.

With over 100 years of service under our belt, Fort Garry Industries is always expanding and looking for talented and motivated people to join our team and help with our continued success

**Fort Garry Industries has an exciting opportunity for an Inside Sales Representative to join our team at our Dartmouth branch.**
- **_A highly competitive wage + bonuses_**:

- Extended health care and health spending account.
- Dental and vision benefits
- Employee Assistance Programs
- DPSP and RRSP
- Casual Dress Code
- Fun and supportive work environment
- Continuous learning

**Duties and Responsibilities**:

- Sell parts to customers and build customer relationships by correctly identifying parts needed, taking orders, creating invoices, billing out freight, and collecting payment.
- Special order parts or source from other branches when necessary
- Answer customers’ questions about products, prices, availability, product catalogs and features
- Process approved credits for customer when merchandise is returned
- Establish and maintain good customer relations
- Other duties as assigned

**Qualifications & Experience**:

- High school diploma or other high school equivalence certificate
- Excellent customer service skills - dedicated to exceeding the expectations of internal and external customers.
- Strong written and verbal skills - ability to write and speak succinctly with customers and colleagues.
- Prior experience sourcing parts and product information through online vendors or catalogues an asset.
- Completion of parts technician trades program an asset
- Knowledge of HD truck, trailer and/or agriculture parts an asset
- Valid class 5/G license with 6 years of Canadian driving experience an asset

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