Customer Service Representative

**Are you passionate about paint colors and home design solutions?**

This opportunity is for you if:
✔You **love** home design, color palettes, and **helping** people create beautiful spaces.

✔You **enjoy** working with a fun, supportive team, and customers who trust your expertise.

✔You want to feel **valued** and **appreciated** for your skills and contributions (because let’s be honest, everyone wants that).

✔You take **pride**in your work and **believe** in delivering top-notch customer service with a smile no matter how many shades of white they ask about.

✔You understand the **importance** of **building relationships -**you ensure customers see the value of working with us long-term.

✔You **thrive** in a fast paced, hands-on environment and enjoy working with a supportive team (we actually like each other here).

✔You take **pride** in being productive, you find ways to stay busy - without being told.

✔You **appreciate** a schedule that includes Sundays off and opportunities for growth.

✔You believe your job should be **more than just work** - you want to be part of a team that supports and motivates you.

If you can relate to every word so far, read on to see if we are the right fit

**This Job is NOT for You if**:
❌You think showing up to work late is just part of life and that schedules are more of a suggestion than a requirement.

❌You don’t like to problem solve or help customers navigate their home projects.

❌You can't step away from your phone during work.

❌You prefer working alone and do not enjoy interactions with customers.

❌You aren’t interested in learning and growing in the home design industry or implementing suggestions from the team.

**What you need to bring to the table**

✔**Education**: High school diploma required. Post-secondary education in **interior design, fine arts, or a related field** is a strong plus.

✔**Color Knowledge or Artistic Background (required)**: If you have a natural eye for color, interior design experience, or artistic hobbies, you’ll thrive in this role Customers frequently ask about our staff’s expertise in color, so having an interest in design makes a huge difference.

✔**5+ years of customer service or retail experience** - because customers tend to have questions.

✔**Strong communication skills and confidence** - customers rely on you for guidance.

✔**Willingness to learn** - We provide product training, but we need team players who take initiative to know the ins and outs of what we sell because our customers rely on us to be the experts.

✔**Problem solving skills** - helping clients navigate their projects.

✔**Team-oriented mindset** - you thrive in a team setting but can work independently as needed.

✔**Basic computer skills** - comfortable navigating sales software, processing orders and handling customer inquiries efficiently without frustration.

✔**Ability to work in a fast paced environment** - while maintaining professionalism and a sense of humor.

✔**Physically capable**:

- lifting, moving inventory, and stocking products as they arrive.

✔**Interest in painting and interior decorating**:

- If you know the difference between eggshell and satin, we’ll take that as a win. Along with that we will train the right person

**Workplace Sensitivity Notice**:
**Smoke & Fragrance-Free Environment**: Our workplace is a smoke
- and fragrance-sensitive environment. Employees are expected to arrive at work free from strong odors, including smoke, perfume, and other fragrances, to maintain a comfortable space for our team and customers.

**What’s In It for You?**

**$16-$18/hr starting wage** based on experience.

**3-4 days a week or 22-36 hours,**including Saturdays and Sundays (occasional weekends off)

**Ongoing training and educational tools** —because we want you to be a pro.

**Annual job evaluations and potential raises** - we reward hard work.

**20% employee discount**—your home should look good too.

**Overtime opportunities** when available.

If this sounds like the job for you, click **APPLY NOW** before someone else takes your dream job. At **Divine Paint & Design**, we don’t just sell Benjamin Moore paint and home décor—we help customers bring their vision to life, and we like to have fun while doing it.

**Job Types**: Part-time, Permanent

Pay: $16.00-$18.00 per hour

Expected hours: 22 - 36 per week

**Benefits**:

- Casual dress
- Store discount

Application question(s):

- Will you fit in with our team that beams of positive attitude and energy? How do you maintain a positive mindset at work and leave negativity at the door?
- Would this role of customer service representative with advancement within the company be a good fit for you? What is a long-term goal of yours and how could this opportunity fit within that goal?

Work Location: In person