Property Administrator

The DMS Group is currently seeking a **Property Administrator **to join our team in **Barrie**. The Property Administrator works Under the direction of the Property Manager to oversee the administrative and maintenance operations of a particular portfolio/development in our Non-Profit Division.

As a member of the property management team, the key responsibilities of the **Property Administrator **include but are not limited to:

- Provide administration and maintenance support at the Management and Site offices
- Rent Collection and Arrears Management - including rent geared to income calculations, preparing and mailing rent notices, entry of rental & other payments into Yardi, serving all legal notices in relation to non-payment of rent and other related issues under the RTA and HSA
- Liaise with site staff to ensure initiate follow-ups where payments are not made on the due date
- Work Order Processing and Maintenance Management and scheduling and follow up of contractor work (plaster, painting, flooring, etc)
- Assist in-suite, vacant unit, building, and grounds inspections, and site visits as required
- Vacancy Management - processing Notices to Vacate, Acknowledgement to tenants, scheduling inspections, creating work orders for unit preparation by superintendents and contractors. Processing former tenant files
- Assist in preparing lease agreement for Manager signature
- Maintain accurate control of accepted and rejected applicants
- Maintain accurate records of all tenant correspondence, legal forms, work orders, etc. per company policy
- Assist in preparing correspondence to the residents
- Work with the team to recommend modifications for service improvement, based on results or information obtained from site visits and tenant interaction.
- Acting as a point of contact, undertaking the task of receiving phone calls, taking messages, inquiries, and requests, dealing with and routing correspondence, and handling them when appropriate.
- Banking and making deposits as required
- Annual Rent Review process - sending, receiving, processing all yearly rent reviews
- Lease Administration - preparing leases and conducting lease interviews, completing all documentation including tenant set up to new unit
- Customer Service and Tenant Liaison - Providing exceptional service and responding to tenant inquiries on a timely basis
- Utilizing Company and client computer software - Yardi, Property Vista, Microsoft 365
- Providing various daily, weekly, and monthly Management reporting
- Give direction and delegate to maintenance staff as required
- Support after hours on-call responding to emergencies.
- Assist in the preparation of Board reports, including maintaining Corporate Minute Book’s

**Desired Skills and Experience**
- Minimum two (2) years of experience in residential property management;
- Knowledge of RTA an asset;
- **Non-profit experience** is a strong asset;
- **Rent Geared to Income experience** is an asset;
- Ability to meet deadlines proficiently;
- Demonstrates a high degree of integrity
- Superior oral and written communication skills.
- Strong computer skills - MS Word, Excel, and Outlook.
- Energetic leadership. Enjoys leading by example.
- Using a “can-do” attitude that will positively influence, motivate and energize the team.
- Proven ability to identify, evaluate and develop new ideas with supportable results,
- DMS is one of Canada's premiere real estate services companies managing a wide range of property types providing tenants and landlords with superior service and outstanding value. DMS was ranked Canada’s number 1 managing company in August 2020 by Canadian Apartment Magazine and is currently managing over 18 million square feet with a value of over $3.5B._
- We are an equal opportunity employer and will provide accommodations during the recruitment process upon request_

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Ability to commute/relocate:

- North York, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- property management: 2 years (required)
- Rent Geared to Income: 2 years (required)

Work Location: One location