Showroom Consultant

**Company Description**
With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

**Why Join Our Team?**

EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way

**In addition, we will offer you**:

- Great mentors and on-the-job training
- Growth potential with competitive salary, benefits.
- ** Industry leading profit sharing program**:

- A career with a solid, stable company with strong core values
- Participation in our pension plan with employer contributions
- Work-life balance

We are seeking an enthusiastic and customer-focused Showroom Consultant to join our dynamic team in Vancouver, Canada. As a Showroom Consultant, you will play a crucial role in providing expert product selection assistance and design advice to our valued customers. Your primary goal will be to ensure the highest levels of customer satisfaction while meeting or exceeding sales targets.
- Assist showroom customers in assessing their needs, guiding product selections, and closing sales
- Develop and nurture strong relationships with designers, home builders, and architects to drive profitable sales growth
- Provide customers with prompt, reliable quotes and accurate delivery dates
- Meet or exceed monthly product-specific sales targets
- Enter orders and quotes into the system, expedite purchases, and maintain proactive communication with customers
- Investigate and resolve customer issues in a timely manner
- Maintain up-to-date product literature to ensure customers have access to the most current information
- Drive showroom sales through promotions and maintain display materials
- Collaborate with team members to achieve overall business objectives
- Stay informed about industry trends and competitor offerings to provide informed recommendations to customers
- attend Industry events

**Qualifications**
- High school diploma or equivalent; college or university degree is an asset
- Minimum of 2 years of experience in customer service or sales, preferably in plumbing, kitchen, or bathroom showroom sales
- Proficiency in Microsoft Office software and ability to learn order processing systems quickly
- Outstanding customer service and verbal communication skills
- Excellent relationship-building skills with customers, vendors, and team members
- Strong sales and negotiation skills with the ability to identify customer needs, provide solutions, and close sales
- Comprehensive knowledge of showroom products and ability to suggest appropriate options to suit customers' needs
- Knowledge of current kitchen and bath design trends
- Excellent project management skills and attention to detail
- Intermediate math skills for accurate quoting and order processing
- Ability to work flexible hours, including weekends and evenings
- Physical ability to stand for extended periods and lift up to 25 pounds
- Adaptability to work in a fast-paced, goal-oriented environment

**Additional Information**
Salary Range $45,00 to $50,000 plus Profit share program