Service Dispatcher

4 days ago


Burnaby, Canada KERN BSG Management Ltd. Full time

**KERN BSG Management Ltd. **(formally known as Pacific Mechanical Systems Ltd.) is a full mechanical contractor located in Burnaby, BC, operating throughout the Lower Mainland. We have been in business for over 18 years and are proud of the family atmosphere in our mid-sized company. We work in the commercial and industrial sector.

We are currently looking for a **Service Dispatcher **for our Service department available to start immediately.

**Responsibilities **include:

- Promptly answer incoming phone calls and direct as needed
- Gather and assess the customers' requests and needs
- Coordinate with customer, technician and appropriate third parties to ensure all jobs are on schedule and well organized
- Schedule, coordinate and dispatch Plumbing Technicians and HVAC Technicians for service calls and preventative maintenance
- Open work orders, schedule the appointment, confirm with the client and review complete assignments

**Qualifications**:

- Good verbal and written communication skills essential
- Computer skills, including the ability to operate spreadsheet and word-processing programs
- Effective problem solver
- Must be accurate, organized, and detail-oriented
- Construction industry knowledge an asset
- Knowledge of Sage 100 considered an asset

Health and Dental benefits after 3 months
RRSP Package after 6 months

To apply, please submit your resume in PDF format.

**Job Types**: Full-time, Permanent

**Salary**: $23.00-$28.00 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

Work Location: In person



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