Team Lead
2 weeks ago
Location Detail: Union Station Market Place Unit 437a&b, 65 Front Street West, Toronto
**Egg Club Team Lead Job Posting Description**
Egg Club is excited to announce that we are looking for a Team Lead to join the club
**Who is Egg Club?**
Egg Club is an egg sandwich specialty place which strives to better our customer's daily
lives. We believe in hard work and we are full of passionate, motivated people in the team.
**About the Role**:
Do you have a passion for serving high-quality food with a side of excellent customer
service? Our mission is to create a welcoming environment where every guest feels valued
while being able to enjoy a delicious meal. We are looking for an enthusiastic Team Lead to
help guide our team to deliver this promise.
**What You'll Do**:
As the Team Lead, you will be a hands-on leader, working with the team to create fulfilling
high-quality meals for all of our valued customers.
- Lead by example
**- Supervise operations**:Ensure efficiency, accuracy and compliance with any and all food
safety regulations. Ensure all food served to the customers meet Egg Club quality
standards. Implement any existing and new operational procedures. Lead and support
operations to ensure weekly performance goals are met.
- **Support Team Members**: Monitor and support staff training to meet performance
expectations and encourage daily growth in their role.
**- Manage Inventory**:Assist in controlling inventory, and ordering
**- Handle Customer Interactions**:Resolve customer complaints quickly and efficiently
with professionalism and a smile.
**- Communicating**:Reporting to the general manager in regards to any operational
concerns or updates
**- Problem Solve**:Quickly and efficiently resolve any issues in the kitchen, with team
members or with customers to keep operations running smoothly.
*This role will report directly to the General Manager.*
- Leadership Skills: Able to remain calm and tactical in leading a team amongst a fast-pace
environment.
- Customer-focused: A genuine passion to deliver happiness to customers and brighten
their day with an exceptional experience.
- Communication: Has strong ability to communicate effectively with customers and team
members.
- Time Management: Ability to multi-task, and prioritize tasks efficiently to ensure
everything is complete by the end of operation.
- Availability: Must be available to work for 8+ hr shift, early mornings, weekends, holidays
as needed.
If you think you're the right fit, we'd love to hear from you Our team is excited to have you
join us at the Club :)
**Job Types**: Full-time, Part-time
Pay: $17.20-$20.00 per hour
Expected hours: 25 - 40 per week
Additional pay:
- Tips
**Benefits**:
- Discounted or free food
Flexible language requirement:
- French not required
Schedule:
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Licence/Certification:
- Food Handler Certification (preferred)
Work Location: In person
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