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Scheduling Coordinator Dental Office
2 weeks ago
Are you enthusiastic about customer service, working in a high energy, fun, and easy going environment?
We are seeking a highly motivated, flexible and reliable Receptionists to join our fast growing Orthodontic Practice in Red Deer.
The Receptionist is the first point of contact with our patients and should exude warmth and be inviting.
This is a perfect opportunity for someone with a great attitude and communication skills.
You will join a team of professionals in a modern clinic, providing excellence in patient care. Work, learn, grow and smile
We are looking for individuals who have demonstrated high records of achievement and possess strong, interpersonal communication combined with a commitment towards teamwork and customer service.
**Responsibilities and Duties**:
- Greet patients with enthusiasm when they enter the clinic
- Checking in patients for appointments
- Answer the phones in a prompt manner
- Scheduling or rescheduling patient appointments
- Checking the incoming mail and taking outgoing mail at all locations
- Sending and accepting packages (UPS, FedEx, Purolator)
- Scanning and filing of patient information
- Processing payments in clinic
- Ensuring that the front desk and main waiting area is tidy
- Updating patient information
- Providing excellent customer service
- Ensure the front end runs smoothly
- Accountable for your role in the processes and system for protection of personal information
- Responsible for ensuring that personal information is kept secure and confidential
- Assists in the general office housekeeping duties
Qualifications:
- Completion of a High School diploma or equivalent is required
- Experience in an administrative and customer service position is considered an asset
- Strong attention to detail
- Outstanding communication skills
- A willingness to go above and beyond
- Ability to prioritize in a fast team based environment
- Proficient knowledge of a variety of computer programs
- Comfortable working with the public
- Provide a calming presence in interactions with patients and guardians
- Proper phone etiquette
- Ability to cross-train
Please attach a copy of your resume
We appreciate your interest and wish you the best of luck in your job search.
**Job Types**: Full-time, Part-time
Part-time hours: 32 per week
**Benefits**:
- Dental care
- Vision care
Schedule:
- 8 hour shift
- No weekends
**Experience**:
- Customer service: 2 years (preferred)
Work Location: One location
