Clinical Informatics Specialist

**OVERVIEW**

**PRIMARY RESPONSIBILITIES**
- Ensures implementation design decisions address cross functional needs and embody the principles of patient focused care
- Monitors and maintains data qualityand integrity by documenting, analyzing, processing, and following-up on required fixes, enhancements, and problems that are detected.
- Function as a principal communication coordinator between end users, Information Technology, system administrators and vendors in order to identify system needs, modifications and/or issues.
- Actively participate in benefits measurements and quality assurance audit activities including

assisting managers to develop measurement toolsand reporting results to applicable groups.

2) Facilitates the review of processes, identifying process improvement opportunities while ensuring consistent integration across the entire system architecture.
- Analyze current processes, utilizesystems methodology and build on any existing current

state analysis documentation.
- Act as a change agent by identifying process improvement opportunities that support patient focused care, point of service decision-making and optimum productivity.
- Make recommendations for the re-design of clinical work processes including an analysis of the impact of information technology.
- Work with all relevant stakeholders to identify reporting requirements, develop report specifications, and define testing requirements for information retrieval from clinical systems.

3) Designs and builds enhancements to the Electronic Health Record, ensuring consistent integration across all business and clinical modules.
- Design, configure and maintain Cerner system
- Lead the development and execution of system testing scripts including regression and
- Develop system policies and procedures and maintain system documentation.
- Coordinate the development of a system/upgrade rollout strategy.
- Establish and monitor timelines and milestones in collaboration with project managers and

sponsors.
- Collaborate in the development and organization of learning strategies, training and evaluation
- Lead and/or participate in the creation and improvement of standard processes for issue, support ticket and enhancement request management

4) Other Duties:

- Participate in the interviewing and hiring of new employees and students for the Information Technology team.

**EDUCATION**
- Bachelor’s degree (Nursing or other clinical discipline preferred).
- Bachelor’s degree in Information Systems related discipline.
- Master’s degree in Health Informatics, or related fields (preferred).

**QUALIFICATIONS**
- Solid understanding of business and clinical workflow analysis, requirements gathering, documentation and system design.
- Detailed understanding and working knowledge of Hospital Information Systems (experience with Cerner system preferred).
- Previous experience with the implementation of clinical systems preferred.
- Clinical background, 5 years preferred.
- Solid troubleshooting, analytical and problem-solving skills.
- Understanding of HL7 interfaces.
- Demonstrated management/leadership skills.
- Ability to manage multiple priorities, project milestones and deliverables using standard project management tools.
- Knowledge of process improvement methodologies and quality monitoring.
- Effective verbal, presentation and written communication skills.
- Strong people skills, team player, self-starter, motivated individual able to work with mínimal supervision.
- Knowledge of patient confidentiality requirements and legislation.
- Good work and attendance.
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.