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Automotive Service Advisor

2 weeks ago

Thunder Bay, Canada Payless Automotive Maintenance and Repairs Full time

**Overview**

**Responsibilities**
- Greet customers promptly and professionally upon arrival.
- Assess customer needs and provide accurate information regarding automotive repairs and services.
- Prepare detailed service estimates and explain recommended services to customers.
- Upsell additional services based on customer needs and vehicle condition.
- Coordinate with technicians to ensure timely completion of services.
- Handle cash transactions accurately and maintain records of all transactions.
- Follow up with customers post-service to ensure satisfaction and address any concerns.
- Maintain a clean and organized service area, ensuring a welcoming environment for customers.

**Experience**
- Will Train
- Strong mechanical knowledge with an understanding of automotive repair processes is preferred but not necessary.
- Excellent communication skills, both verbal and written, to effectively interact with customers and team members.
- Sales experience is a plus, particularly in upselling services or products.
- Familiarity with cash handling procedures in a retail or service environment is desirable.
- Ability to work in a fast-paced environment while maintaining attention to detail.

Join our team as an Automotive Service Advisor where your expertise will contribute to delivering outstanding service and building lasting relationships with our valued customers.

Pay: $20.00-$25.00 per hour

Expected hours: 40 per week

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Profit sharing
- Store discount
- Vision care

Schedule:

- Monday to Friday

Work Location: In person