Manager, Operational Resilience

100 King Street West Toronto Ontario,M5X 1A1

**Protect What Matters Most - Strengthen Our Resilience**

Join our Operational Resilience team and play a critical role in safeguarding the bank’s most critical products and services during times of disruption. As a Manager, Operational Resilience, you will design and execute severe yet plausible scenario tests to assess the bank’s ability to withstand crisis events—ensuring we can continue to serve our customers when it matters most.

**In this highly visible and impactful role, you will**:

- Help shape the Bank’s Resilience Strategy - Collaborate with stakeholders across the business to identify vulnerabilities and strengthen our response to disruptions.
- Lead Operational Resilience Scenario Testing - Develop and test scenarios affecting the bank’s most critical products and services.
- Drive Compliance and Excellence - Ensure alignment with regulatory requirements and industry best practices to enhance our resilience posture.
- Make a Real Impact - Your expertise and deliverables will directly contribute to the bank’s ability to navigate complex challenges and deliver uninterrupted service to our customers.

**Join us and be part of a team that ensures the bank stands strong—no matter the storm.**

***This is a Hybrid role**

**You will support Operational Resilience by facilitating scenario testing of Bank of Montreal’s’ critical products and services. This includes building severe but plausible storylines to perform end-to-end testing across the bank’s most critical products and services, engaging appropriate stakeholders to discuss what would be done and assess any alternate ways to continue to service our customers during the crisis event**.

**KEY**Skills/Experience**:**Minimum of 5-7 years of expertise in one or more of the following areas:

- Experience conducting stress and/or scenario testing activities.
- Knowledge across the following resilience disciplines: Business Continuity, Incident and Crisis management, Disaster Recovery, Technology Resilience, Cyber Security and supplier/vendor management.
- Strong understanding of Operational Resilience regulatory requirements and expectations, as well as awareness of Operational Resilience industry practices, evolving trends and leading practices.
- Strong knowledge of enterprise risk and control frameworks and resilience risks relating to business operations, technology and supply chains.
- An understanding of the bank’s businesses and organization structure, including key products and services, processes and controls.
- Ability to produce concise and polished materials, including presentations and reports.

**KEY Responsibilities**:

- The Manager, Operational Resilience, as a member of the Operational Resilience Program Team, will be responsible for helping maintain and further mature BMO’s Operational Resilience program.
- Work closely with a broad range of stakeholders across first and second lines and will perform testing in order to assist the business in understanding if they can continue to operate effectively throughout any incident and meet relevant Operational Resilience targets.
- Alongside the other Operational Resilience team members, you will help facilitate oversight and challenge activities, conduct scenario testing, and assess compliance with the Operational Resilience framework, to ensure that BMO’s resilience posture is appropriately managed and continuously improved.
- The Manager, Operational Resilience utilizes knowledge and understanding of Operational Resilience, BMO’s businesses and external environment, emerging best practices and regulatory requirements to enable and mature the bank’s Operational Resilience, drive insights and recommendations to the Operational Resilience Team, and provide guidance to the Operating Groups and other relevant stakeholders.
- In partnership with the Operational Resilience Team, you will be responsible for maintaining and maturing the Operational Resilience Framework, including identifying opportunities through scenario testing for enhancing existing capabilities across areas such as business continuity, incident response, technology resilience and oversight of third-party service provider resilience.

**Additional Information**:
The Manager, Operational Resilience, as a member of the Operational Resilience Program Team, will be responsible for helping maintain and further mature BMO’s Operational Resilience program. They will work closely with a broad range of stakeholders across first and second lines and will perform testing in order to assist the business in understanding if they can continue to operate effectively throughout any incident and meet relevant Operational Resilience targets. Alongside the other Operational Resilience team members, they will help facilitate oversight and challenge activities, conduct scenario testing, and assess compliance with the Operational Resilience frameworks to ensure that BMO’s resilience posture is appr