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Bilingual Customer Service Agent

2 weeks ago

Québec, Canada Miratel Solutions Full time

**Now Hiring REMOTE BILINGUAL CALL CENTRE AGENTS to work for our 24/7 Inbound/Outbound call centre**. **_You must be located in Canada to apply._**

**REQUIREMENTS**:

- A friendly telephone voice with excellent verbal & written **English and French **language skills
- An ability to type a minimum of 30 wpm
- Strong communication skills with a natural aptitude for telephone customer service
- MUST be available to work on Fridays (you would not be scheduled every Friday)
**MANDATORY REQUIREMENTS FOR YOUR HOME WORKSTATION**:

- PC with Windows 8 or better (MAC’s or tablets are not compatible) with an available USB port for a headset
- Unlimited High Speed Internet Access with speeds of 10Mbps or higher
- Smartphone to download a free app
- Access to a webcam (computer or smartphone) to attend virtual training and feedback sessions as required
- Your home office workstation must be located in Ontario, Canada
**_WE OFFER: _**
- Flexible hours
- Fully-paid training
- Work from the comfort of your own home office
- Competitive compensation with premiums and bonuses
- An employee discount program that provides exclusive discounts and savings on a variety of products, services and entertainment;
- A friendly and supportive work environment
- Opportunities for advancement and skill development
- **PRIMARY JOB DUTIES**:Answer inbound calls or make outbound calls on behalf of prominent charities. Easy peasy lemon squeezy : )_

**We look forward to you joining our team**

**Job Types**: Part-time, Permanent

**Salary**: $16.50 per hour

**Benefits**:

- Casual dress
- Flexible schedule
- Store discount
- Work from home
Schedule:

- Monday to Friday
COVID-19 considerations:
This is a work from home position