Client Service Coordinator

6 days ago

Edmonton, Canada Infinity health care Full time

We are seeking an experienced and resourceful client services coordinator to oversee the day-to-day relations with our clients. The client services coordinator will be responsible for collecting information on how to best serve clients. You will report directly to senior management and work closely with different role players, e.g. teams within the organization, vendors, and customers.

To be successful in this role, you must have superb organizational and communication skills. Your work will be accurate and you will be polite and professional.

**Client Services Coordinator Responsibilities**:

- Coordinate staff
- Compile and maintain records on client accounts.
- Screen feedback and requests form clients and liaise with relevant departments within the organization to provide solutions.
- Escalate complaints to relevant departments.
- Book caregivers with clients
- Build and maintain close relationships with clients
- Be On call weeknights and evenings

**Client Services Coordinator Requirements**:

- A bachelor’s degree is preferred.
- Computer skills - must be proficient with Microsoft Office, Adobe, and project management software, e.g. Trello.
- Prior administrative or client services experience within a corporate organization may be strongly desired.
- A professional and friendly demeanor.
- Have a keen eye for detail.
- Excellent verbal and written communication skills.

Work Location: On the road

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