Manager, Payroll

Unity Health Toronto, comprised of Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary care services to post-acute through rehabilitation, palliative care and long-term care, while investing in world-class research and education. Join our team in our mission to continue to put patients and families at the centre of everything we do, in the role of Manager, Payroll.

The Manager of Payroll is accountable for delivering payroll and transactional service excellence for Unity Health Toronto’s 3 sites (Providence Healthcare, St. Joseph’s Health Centre and St. Michael's Hospital), its management team, its over 11,000 employees and to all third-party stakeholders, both internally and externally for all 3 sites. The role provides exceptional leadership in directing, mentoring, coaching and developing a cross-functional and dynamic team of 12 staff that administers payroll, time and attendance and day-to-day customer service and support activities across the hospitals’ network.

This includes resource planning and work priority setting in support of all requirements covering payroll:

- Managing those organizational processes and employee events in the employment life cycle that have a payroll component;
- Overseeing source data quality, accuracy and financial integrity;
- Ensuring customer service standards are in place;
- Fostering and integrating cross-functional activities amongst the Human Resources, Finance / Corporate Services, and Business Informatics teams;
- Providing Payroll metrics and reporting as it relates to network benchmarks and other internal and external needs;
- Co-leads the selection and successful implementation of new systems;
- Identifying and implementing best practice initiatives and continuous improvement activities;
- Developing strategies, operating policies, processes, systems, tools, financial controls and procedures.

**The Payroll Manager has 4 key areas of responsibility**:

- Compliance_

Effectively manage the Hospitals’ day-to-day payroll operations, compliance adherence, control framework and reporting requirements.
- Develop a sound control framework and proactively identify and manage risks while mitigating these accordingly;
- Update and maintain annual payroll schedules to meet legal, contractual and hospital requirements and deadlines;
- Have complete responsibility over the audit and control activities for each payroll cycle, conduct the final review of each payroll run’s final reconciled output, and authorize/approve the Hospital’s direct deposit file submission and bank funding for each payroll run;
- Oversee reconciliations, provide disbursement approval per the Signing Authority Policy, and ensure the timely submission of all payroll-related statutory filings, remittances, and payments to government agencies and other entities, such as Taxes, CPP, EI, WSIB and EHT;
- Ensure the organization’s compliance with ongoing, ad hoc and complex taxation issues, including the accurate assessment of taxable benefits, and year-end reporting for T4s and T4As;
- Manage the payroll accounting requirements related to the general ledger financial reporting, interfaces and oversee the reconciliation of all payroll related accounts (e.g. bank, suspense, etc.).
- Keep fully apprised of all legislative changes, policy changes, and collective bargaining agreement modifications impacting payroll, and ensure the Hospital’s leadership, employees, payroll staff and other key stakeholders are effectively informed in that regard;
- Ensures any requests for payroll-related information and/or developed internal/external reports, whether ad hoc or recurring, are analyzed properly and disseminated in a timely manner and in accordance with approved privacy legislation and the Hospital’s confidentiality and data sharing protocols;
- Review, document and update existing functional requirements, policies and procedures to support operational needs and processing;
- Implements operational improvement initiatives and prepares/evaluates key performance metrics to promote quality improvement within the payroll team and throughout the organization (e.g. transaction processing volume, amount of rework / corrections, customer service volume).
- Develop, maintain and execute the payroll business continuity plan (PBCP).
- System Integrity and Updates_
- Develop a sound control framework and proactively identify and manage risks related to system integrity, and ensure documentation is provided for all changes made to the system;
- Accountable for payroll system set up to ensure all components of the payroll system operate effectively and in adherence to applicable legislative requirements (e.g. Employment Standards Act, Canada R