Administrative Support 08

**Position Details**:
**Posting #**: 27994
**Department**:General Internal Medicine Central Teaching Unit - 5 Mary Grace
**Employee Type**:Temporary, Full Time
**If Temporary, Number of Weeks**:12
**Union**:CUPE
**Openings Remaining**:1

**Schedule**:
**Work Days**: Monday to Friday
**Time of Day**: Days
**Shift**: 7.5 hour
**This position may be scheduled at any of the following sites**: Charlton Campus (Hamilton Downtown)

**Application Dates**:
**Opening Date**: 14/05/24
**Closing Date**: 21/05/24 Applications must be received online by 12:00 midnight on the Closing Date

**Position Description**:
Temporary assignment - approximately 12 weeks

***:
This position supports the activities of the Nurse Manager as they relate to the day-to-day operations of General Internal Medicines. Operational details and unit activities are coordinated to ensure things run smoothly and in accordance with the policies and procedures of the hospital.

**QUALIFICATIONS**:

- Post-secondary diploma/certificate in medical office administration.
- 3-years' experience providing administrative support in a fast-paced hospital program setting.
- Medical terminology certificate
- Certification of ongoing computer training
- Intermediate skill level in MSWord, basic skill in MSExcel, and excellence in medical spelling.
- Clerical testing may be required as part of the selection process.
- Experience working with hospital patient processing systems and staff scheduling systems.
- Accurate keyboarding skills with a minimum typing speed of 50 wpm.
- Ability to communicate effectively and tactfully, both in person and by telephone.
- Maintain excellent interpersonal relationships while handling multiple tasks, frequent interruptions and stressful situations.
- Good organization skills, with ability to set own priorities and work with mínimal supervision.
- Excellent work performance and attendance record is essential.

**RESPONSIBILITIES**:

- Maintains confidentiality and release of information in accordance with hospital policy
- Obligation to review and commit to applicable departmental and hospital policies
- Strong understanding of the geriatric population and available internal and external support structures.
- Strong understanding of the geriatric population and available internal and external support structures.
- Strong interpersonal and communication skills.
- Maintains schedules/staffing for General Internal Medicine units and IMRAC
- Maintains effective internal and external communications through the sharing and timely dissemination of information.
- Contributes to continuous quality improvement initiatives on a regular basis, including, but not limited to project participation, data collection and data management.
- Coordinates and schedules interviews and conducts reference checks.
- Supports the activities of a number of departmental and committee meetings i.e. coordinates booking schedules, attends meetings, records and transcribes minutes and distributes agenda items/minutes.
- Assists in facilitating non-clerical support for unit (e.g. clerical supplies, building services).
- Meets deadlines in assisting with special projects, surveys, preparing a variety of reports, presentations, and arranging ad hoc meetings.
- Researches the cost, specification and possible alternatives for specialty supplies and equipment purchased for the unit and liaises with Strategic Sourcing, material management and responsible for HEMM processes.
- Maintains a number of financial processes within the program including reconciliation of charges for patient care services such as agency use, patient transfer, interpreters, bed rentals, etc.
- Schedules administrative appointments and maintains the electronic calendar on a daily basis.
- Supplies program information and / or direction for unit activities to staff, patients, and visitors.
- Performs other duties as assigned by the GIM Managers

**WAGE RATE**:
$27.37... $28.54... $29.72 (plus 14% in lieu)
- St. Joseph’s Healthcare Hamilton (SJHH) is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the _Mission, Vision, and Core Values_ of SJHH._

**We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.**

**Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.