Learning Services Assistant

**Learning Services Assistant, Longo Faculty of Business - RPT**
- (26520)

**Find Your Spot at Humber**

At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest polytechnic College in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

**Job Details**

**Position Title**: Learning Services Assistant

**Status**: RPT Support

**Hours**: up to 24 hours per week

**Faculty/Department**: Longo Faculty of Business

**Campus/Location**:North Campus

**Salary**: EPEW Band 5 (Min) $23.84 - (Max) $27.60

**What you will do**:
Reporting to the Operations Manager, Finance & Resources, the Learning Services Assistant is the first point of contact for the Longo Faculty of Business and the main priority of this role is to provide outstanding frontline customer service and clerical support.

The Learning Services Assistant handles in person and telephone inquiries regarding program information and student support services. In addition, the role liaises with faculty and staff, applicants and the Humber community. The volume and diversity of students encountered enhances the customer service requirements of this role.

The Learning Services Assistant maintains a professional office environment by coordinating incoming and outgoing mail, schedules daily courier needs, maintains office supplies, trouble shoots photocopier issues and repairs, ensures the general office and kitchen area are organized and places maintenance calls as needed. Clerical duties include but at are not limited to, communicating class cancellations, mid-term and final grade deadlines, assisting with the distribution and collection of surveys and expedites internal deliveries to the test centre, human resources and finance, manages assignment mailboxes and assists with special events; booking of boardrooms and orders catering when required. The Learning Services Assistant also provides back up for other staff and may work on a variety of projects and initiatives as needed.

Scheduled work hours will be on weekdays as follows: Monday to Thursday from 10:00 am - 3:00 pm and Friday 10:00am -2:00pm

**What you bring to the role**:
**Education**
- 2-year diploma or equivalent from a recognized educational institution in a related area such as education, business or administration.

**Experience**
- The incumbent must have a minimum of 1-year related experience (Note: Work Integrated Learning will be considered)
- Experience working in a busy office environment and the ability to manage multiple tasks simultaneously
- Experience working with student information systems and relatively complex computer information systems

**Skills**
- Strong oral and written communication skills
- Ability to work in a diverse, dynamic, and multicultural environment
- Ability to take direction and work independently
- Proficient knowledge of MS Office Suite
- A high degree of attention and focus on detail
- Ability to stand and sit for prolonged periods of time repeated walking, bending, and the ability to lift up to 20lbs

**What’s in it for you?**
- An opportunity to have an impact with a post-secondary institution, poised to do great things
- Diverse, hard-working, committed team of people who care about each other
- Tools and technology that will allow you to succeed at your job
- Amazing perks
- Highly supportive work culture

We thank you for your interest in working with Humber College. Only applicants selected for an interview will be contacted. Consideration for Support Staff and Academic positions will be given to internal employees in accordance with the respective Collective Agreements.

**Equity, Diversity, and Inclusion**

Humber College is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

**Accommodation**

Humber College is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our HR Generalists will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

**Anti-Discrimination Statement**

**Hours Per Week** 2