Business Development Manager

- Who Are We? - Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference. - Job Category Sales, Underwriting - Target Openings 1 - What Is the Opportunity? - Under general supervision, the Business Development Manager, Sales (BDM) is responsible for developing our Business Insurance portfolio, servicing and growing a sales territory through an outside sales approach that consists of an assignment of targeted brokers. Achieving success will include: optimizing the growth potential; exceeding or meeting year over year growth and profit objectives; utilizing Travelers sales tools within a consultative sales framework, developing competitor intelligence; and collaborating with underwriting team members, and home office and business centers on product, pricing and broker management decisions. What Will You Do? - Identify and develop a flow of new customers that fit Travelers’ profile and exceed production goals; develop annual broker flow and production goals. - Provides customer service to brokers / policyholders / internal customers at a level that is consistent with Travelers Canada quality and productivity goals. - Sales Pipeline Development - assist with prequalifying submissions, identifying growth opportunities, portfolio transfers and incentive opportunities. - Understand specific industry characteristics by business segment, including key needs and buy patterns, and use effectively in positioning Travelers’ products, platform and services. - Accountable for building and maintaining effective relationships with customers/brokers within assigned territory. - Demonstrate the ability to build partnerships with other business segments to identify and initiate multiple product solutions at the account level. - Work collaboratively with other business segments to remove roadblocks and administrative obstacles to ensure brokers see Travelers as “easy to do business with". - Completes strategic marketing plans for territory to identify opportunities and potential challenges from which strategies and tactics are developed. - Develops and executes bottom-up Strategic Broker Management Plans with consistent accuracy in meeting company objectives. Development and execution of sales and marketing initiatives to achieve growth and profitability objectives. - Articulates a sales process that matches Travelers Canada features, benefits, and solutions to broker needs and influences brokers to quote and sell Travelers to customers. - Ensures that broker offices are fully trained on products and technology solutions. Establishes rapport and provides a superior sales experience with prospective brokers. - Develop product, underwriting and sales knowledge to counsel and sell available multi-line insurance products. Stays current on all Travelers Canada systems and product/pricing changes. - Strong customer service skills to include problem resolution. - Perform other duties as assigned. - Knowledge of Business Insurance operations and service levels preferred. - Advanced verbal and written communication skills. - Advanced platform skills. - Advanced ability to build relationships with and effectively influence customers and/or brokers. - Advanced ability to quickly learn and implement new knowledge and skills. - Intermediate ability to use resources and data to make fact-based decision in a timely and efficient manner. - Working knowledge of market / territory, including competitor strengths and weaknesses. - Intermediate knowledge of Microsoft office products. - CIP (or in progress) and other insurance related designations are considered an asset. - A valid driver’s license is required with a satisfactory motor vehicle record. What is a Must Have? - Bachelor’s degree or relevant business experience required. - Minimum of 3 years of experience in Insurance sales or Insurance product/broker profile knowledge required. What Is in It for You? - Health Insurance: Employees and their eligible family members - including spouses, partners, and children - are eligible for coverage from the first day of employment. - Retirement: Travelers provides a core contribution of 3% of your total eligible earnings to your Deferred Profit Sharing Plan (“DPSP”). Travelers also matches your savings plan contribution dollar-for-dollar up to 5% of base pay. - Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off (“PTO”) annually, plus the opportunity to purchase additional days to allow for up to a total of 36 PTO days per year. You will also receive twelve paid company Holidays. - Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals.