Restaurant Supervisor/server Full-time

2 weeks ago

Brantford, Canada Best Western Brantford Hotel & Conference Centre Full time

Position: Dining Room Supervisor

Department: Food and Beverage

Reports to: Food and Beverage Manager

Must be available days, evening, weekend and Holidays

Position Summary: Directs dining room and coordinates

foodservice activities. Supervises and trains

employees, confers with food preparation and

other personnel to plan menus and related

activities. Estimate food and beverage costs

and requisitions or purchase supplies. May review financial transactions and monitor budget to ensure efficient operation and that expenditure stay within budget limitations.

**Smart Serve Training Program Certificate is required.**

Specific Duties

Ø Oversees dining room area. Supervises food and beverage service employees in accordance with operating policies.

Ø Responsible for maintaining records of personnel performance and bar and dining room costs.

Ø Works with food and beverage personnel with regard to food presentation and proper food handling procedures.

Ø Checks special even function sheets again room set-up and personnel scheduling.

Ø May schedule periodic food and beverage service employee meetings to ensure correct interpretation of policies and obtain feedback.

Ø Trains head servers, captains, bartenders and staff to handle the various type of food service.

Ø Handles patron complaints.

Ø Executes the general responsibilities necessary to minimize operating costs. Maintains a system of costs controls through purchasing and sales.

Ø Assists in the planning of menus with the Executive Chef for special parties.

Ø Establishes standards of performance such as amount of linen to be used in dining areas, sets labour cost goals and amounts of liquor to be served.

Ø Provide superior customer care as well as adhering to the ICARE culture.

Ø Check on guest during breakfast and lunch to ensure guest satisfaction.

Ø Issues liquor to bar if needed,

Ø Can actively help in other areas if needed: Bar, Banquet etc,

Ø Respect all other employees.

Ø All other duties assigned by management.

**Salary**: $17.05 per hour

**Benefits**:

- Dental care
- Extended health care
- RRSP match
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Tips

**Experience**:

- serving: 3 years (required)
- Supervising: 2 years (required)

Licence/Certification:

- Smart Serve (required)

Work Location: In person

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