Banquet Server

2 weeks ago

Brantford, Canada Best Western Brantford Hotel & Conference Centre Full time

**The perfect job for a student 18 years of age or someone that would like to pick up a little extra money on a casual basis.**

Position: Banquet Server/Bartender

Department: Food and Beverage

Reports to: Banquet Supervisor/F&B Manager

Position Summary: The server is responsible for providing excellent

service to guests by providing fast and efficient

service of meals and beverages in a courteous

manner.

**Smart Serve Training Program Certificate is**

**required.**

Specific Duties

Ø To serve all patrons in assigned banquet rooms.

Ø Ensure all function rooms are set-up according to catering contracts.

Ø Report to work on time with standard uniform; check for assigned function room.

Ø Prepare and set-up function room according to Catering contract

Ø Place, Fill, Lite any equipment on food tables according to the Catering Contract.

Ø Service of Banquet function ensuring all food and beverage items on catering contract is served in a timely manner.

Ø Ensure efficient and correct delivery of all food and beverage items to assigned sections in a timely manner. Helping other sections when possible.

Ø Clearing of assigned tables according to banquet standards.

Ø Store all banquet equipment in designated areas

Ø Check with Food and Beverage Manager for any additional duties or tasks

Ø Have open line of communications with all related employees

Ø Handle all food and beverage items according to Government health standards

Ø Be familiar with responsible liquor service and existing Government regulations on liquor service.

Ø Handle and store all equipment with care.

Ø Required to spend long periods on own feet and may have to deal with difficult customers.

Ø Provide superior customer care as well as adhering to the ICARE culture.

Ø Respect all other employees.

Ø Must be in full uniform at all times.

Ø Always working with a professional attitude.

Ø Reacts appropriately to guest complaints or issues.

Ø Notifies Banquet Captain or Event Supervisor when there is a complaint or issue so manager can follow up.

Ø Understands dietary restrictions and allergies and is aware of proper procedures to ensure guest have a safe meal.

Ø Helps stock bar with glasses, juice etc.

Ø Covers bartender’s breaks.

Ø Proper cleanup of function room, banquet hall, kitchen area etc.

Ø All other duties as assigned by management.

Revised Sept 2021

**Job Types**: Part-time, Casual

**Salary**: From $15.00 per hour

Additional pay:

- Tips

Ability to commute/relocate:

- Brantford, ON N3R 7J4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- serving: 1 year (preferred)

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