Supervisor, Quality Assurance

**JOIN OUR TEAM**

“Cascade Aerospace is one of Canada’s leading specialty aerospace and defence contractors
- a place where we do cool things for great customers” We invite you to consider a career with us
- come, experience our creative, innovative, and performance-based company

Cascade is looking for a dedicated and enthusiastic **Quality Assurance Supervisor**. The Quality Assurance Supervisor ensures Cascade Aerospace’s compliance with Canadian Aviation Regulations (CAR’s), DND Technical Airworthiness Manual (TAM),International Standards Organization - Aerospace Standards (ISO-AS), Cascade policy and procedures, and customer requirements. This position is also responsible for auditing those stated policies and procedures, auditing the facilities, outside contractors, and suppliers.
- **Only Canadian Residents or Permanent Residents will be considered at this time.**_

**MAJOR RESPONSIBILITIES AND DUTIES**

1) Strive to consistently act in a manner in which reflects Cascade Aerospace’s culture and values.
- Complete work on time, and in the highest attainable quality.
- Treat customers and co-workers with sensitivity and respect.
- Assist internal and external customers in fulfilling their responsibilities.
- Enhance existing skills and develop new skills through continuous learning.
- Provide input to the QA Manager for Quality Management System (QMS) KPI’s for analysis and trending.

2) Ensure Cascade Aerospace’s compliance with Canadian Aviation Regulations (CAR’s), Canada DND Technical Airworthiness Manual (TAM), other civil and military aviation regulations and to the company’s manuals, with respect to the auditing of the facilities, outside contractors and suppliers.
- Audit all functional areas within Cascade Aerospace’s facility, to ensure compliance to the applicable regulatory and company policy and procedures.
- Conduct Post Audit meetings to review and assign responsibilities for non-conformances or observations identified during audits.
- Ensure compliance for all Cascade Aerospace service suppliers through on site external audits and/or mail out audit questionnaires.
- Maintain vendor audit records.
- Make personnel aware of any compliance discrepancies that exist within their shop or work areas.

3) Provide guidance with root cause analysis and corrective action planning for QMS activities.
- Assists accountable managers and personnel managing the SMS in root cause analysis.
- Assist stakeholders with the development and continuous improvement of Cascade processes.

4) Liaise with internal and external Customers.
- Represent the company Quality programs and Initiatives.
- Represent the company during audits.
- Interface with all company departments.

5) Liaise with Cascade Aerospace’s Stores Receiving and Purchasing Personnel regarding certification issues, approved vendors and non-conforming products.
- Clarify the certification requirements of specific incoming products.
- Approve “one time purchases” for Buyers when purchasing parts.

6) Interpret Canadian Aviation Regulations requirements and Cascade Aerospace policies and procedures for company personnel to maintain compliance.
- Provide support for employees to explain regulations and clarify any certification issues and/or questions that may arise.
- Suggest amendments to Cascade Quality Department policies and procedures to ensure regulatory compliance.

7) Develops and maintains audit checklists to ensure that audits are conducted to current standards.
- Ensures by audit that procedures and specifications meet standards acceptable to the company, DND, Transport Canada, and our customers. Leads and directs the audit activities for the continuing analysis and surveillance of the AMO organization to ensure compliance with applicable regulations and customer requirements.
- Exercises complete organizational freedom to identify and evaluate all quality issues including failures, service difficulty reports, and customer reported discrepancies and recommend solutions to the Cascade Senior Leadership.
- Administers the recording, correction and verification of audit findings, both internal and external.

8) Perform a daily walk around of the facilities and frequently visit the dock areas to discuss issues brought forward by management and/or personnel.

9) Be familiar with and ensure that all workplace conduct is in accordance with Cascade Aerospace’s Human Resource policies and procedures.

10) Maintain and monitor the HQMS Data base.
- Research system upgrades and provide information regarding suggested improvements.
- Provide HQMS Data Base training to company employees upon initial hire and update training when requested.
- Liaise with HQMS System Administrators to troubleshoot and report system errors.

11) Perform other duties as required.

**CORE SKILLS**
- Excellent communication skills: verbal and written
- Strong Interpersonal skills
- Good analytical skills
- Attention to detail: written report