Sales Coordinator

5 days ago

Calgary, Canada X-Dream Incorporated Full time

**We are seeking an enthusiastic, attentive and organized Sales Coordinator to join our Sales & Marketing team. This role will support sales efforts across our portfolio of hotels located in smaller communities.**

**Key Responsibilities**:

- Coordinate sales activities and communications between our central office and individual hotel properties
- Assist in developing and implementing sales strategies to drive revenue growth
- Manage group bookings and corporate accounts across multiple properties
- Create sales reports, presentations, and other materials to support the sales team
- Respond to sales inquiries and lead follow-up activities promptly
- Maintain customer databases and sales records
- Assist with planning and execution of sales events and site visits
- Assist in managing client relationships by responding to inquiries, providing information, and ensuring clients' needs are met.
- Collaborate with the hotel team to identify opportunities for upselling and cross-selling hotel services and amenities.
- Prepare and distribute sales proposals, contracts, and event orders.
- Maintain accurate records of client interactions, contracts, and reservations in the sales database.
- Generate reports and sales-related documents as needed.
- Handle general administrative tasks to support the sales team, such as scheduling appointments, managing calendars, and organizing meetings.
- Assist in coordinating meetings, conferences, and events hosted at the hotel.
- Liaise with other hotel departments, including catering, banquet, and reservations, to ensure the successful execution of events.
- Ensure all event details, such as room setup, audio-visual equipment, and catering, are arranged as per client requirements.
- Maintain regular communication with clients to ensure their expectations are met and exceeded.
- Follow up with clients after events or stays to gather feedback and ensure satisfaction.
- Assist with various assignments and/or projects as assigned

**Qualifications**:

- 2+ years of experience in hotel sales or related field
- Strong organizational, time management and multitasking skills
- Excellent written and verbal communication abilities and interpersonal skills
- Ability to work well both independently and as part of a team.
- Proficiency in Google Workspace, Microsoft Office, POS and hotel property management systems
- Bachelor's degree in hospitality, business, or related field. Hospitality experience in lieu of degree will be considered.
- Ability to travel occasionally to hotel properties (25% travel)
- Hours of work may vary based on the demands of the position

**To apply, please submit your resume and cover letter detailing your relevant experience and interest in this role. We look forward to hearing from you**

**X-Dream Inc. is an equal opportunity employer.**

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person

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