Representative, Customer Service

2 days ago

Dorval, Canada Bombardier Full time

_When applicable, Bombardier promotes flexible and hybrid work policies._

**Why join us?**:
At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
- **What are your contributions to the team?**:

- In this pivotal role, you’ll be the first point of contact for our valued customers. Your mission? Fielding calls, handling inquiries, and processing orders with precision and efficiency. Whether it’s a spare part request or an aftermarket query, you’ll be the go-to problem solver.- Customer-Centric Excellence- Account Management: Take charge of customer accounts, ensuring top-tier service and satisfaction.
- Invoice Resolution: Dive into the details of transactions, ensuring seamless processes.
- Targets and KPIs: Exceed expectations in output quality and customer satisfaction.
- Brand Ambassadorship: Every interaction is an opportunity to showcase Bombardier’s brand.- This position is a 24/7 schedule operations environment, and you are to be ready to work on different shifts and during holidays.
- **How to thrive in this role?**:

- Education: A college degree in business administration, hospitality, or a relevant technical field.
- Experience: 2-4 years of customer service experience (call center experience is a plus).
- Tech Proficiency: Strong computer skills and familiarity with current technology.
- Language Skills: Excellent command of the English language (both written and spoken). Functional French is also required.
- Adaptability: Thrive in a changing environment.
- Customer Focus: Deliver impactful experiences consistently.
- Team Player: Collaboration is your strength.
- Aerospace Insight: After-sales customer service experience (preferred).
- Tech Toolbox: Familiarity with Bombardier’s software tools (SAP, Zendesk, Salesforce, etc.) is advantageous.Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.

**Job** Representative, Customer Service

**Primary Location**Administrative Centre (CA)

**Organization**Aerospace Canada

**Shift** Any Shift

**Employee Status**Non-Employee

**Requisition** 9574 Representative, Customer Service

  • Customer Service Representative

    1 week ago

    Dorval, Canada SUNICE SPORTS Full time

    **Customer Service Representative for C3 Brands divisions of Sunice Sports & Bobby Jones** * - **We are a leading sporting apparel company that offers premium sporting and lifestyle apparel through both B2B and DTC.Our office is based in Montreal with our main warehouse in the USA.We are seeking a highly motivated and customer-oriented individual to join...

  • Customer Service Representative

    1 week ago

    Dorval, Canada SUNICE SPORTS Full time

    **Customer Service Representative for C3 Brands divisions of Sunice Sports & Bobby Jones** We are a leading sporting apparel company that offers premium sporting and lifestyle apparel through both B2B and DTC. Our office is based in Montreal with our main warehouse in the USA. We are seeking a highly motivated and customer-oriented individual to join our...

  • Representative, Customer Service

    1 week ago

    Dorval, Canada Bombardier Full time

    When applicable, Bombardier promotes flexible and hybrid work policies._ **Why join us?**: At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it...

  • Representative, Customer Service

    21 hours ago

    Dorval, Canada Bombardier Full time

    When applicable, Bombardier promotes flexible and hybrid work policies._ **Why join us?**: At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it...

  • Representative, Customer Service

    1 week ago

    Dorval, Canada Bombardier Full time

    **Date**:Jun 17, 2025 **Location**: Dorval, Québec, CA, H4S 1Y9 **Company**:Bombardier - When applicable, Bombardier promotes flexible and hybrid work policies._ **Why join us?** At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have...

  • Representative, Customer Service

    2 weeks ago

    Dorval, Quebec, Canada Bombardier Full time

    When applicable, Bombardier promotes flexible and hybrid work policies.Why join us?At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and...

  • Customer Service Representative

    1 week ago

    Dorval, Canada Rosedale Transport Full time

    **Rosedale Transport is a family owned business since 1969. With 15 terminals across North America we can provide and service our customers freight knowing their product will arrive quickly and safe to its destination.** Rosedale Transport in Dorval requires a Customer Service Representative role in Dorval, QC. The role includes administrative work,...

  • Customer Service Representative

    2 weeks ago

    Dorval, Canada Rosedale Transport Full time

    **Rosedale Transport is a family owned business since 1969. With 15 terminals across North America we can provide and service our customers freight knowing their product will arrive quickly and safe to its destination.** Rosedale Transport in Dorval requires a Customer Service Representative role in Dorval, QC. The role includes administrative work,...

  • Customer Service Representative

    2 days ago

    Dorval, Canada Rosedale Transport Full time

    **Rosedale Transport is a family owned business since 1969. With 15 terminals across North America we can provide and service our customers freight knowing their product will arrive quickly and safe to its destination.** Rosedale Transport in Dorval requires a Customer Service Representative role in Dorval, QC. The role includes administrative work,...

  • Customer Service Representative

    4 days ago

    Dorval, Canada Rosedale Transport Full time

    **Rosedale Transport is a family owned business since 1969. With 15 terminals across North America we can provide and service our customers freight knowing their product will arrive quickly and safe to its destination.** Rosedale Transport in Dorval requires a Customer Service Representative role in Dorval, QC. The role includes administrative work,...