Medical Office Assistant
2 days ago
Job description
Medical Office Assistant MARKHAM FAMILY HEALTH TEAM
Markham, ON, CANADA
Healthcare Services and Wellness
**The Markham Family Health Team is currently looking for full time Medical Office Assistant.**
**Position Overview**
The Medical Office Assistant position is critical to the effective functioning of the Family Health Team. They provide patients with appropriate and timely appointments with their doctors or inter-disciplinary health professionals. They ensure efficient, professional running of the office on a daily basis. The position requires excellent administrative skills and an ability to work in a fast paced environment that presents different patient needs on a daily basis. This position greets patients, takes patients to the exam room, completes all Physician and IHP required prep and completes all administrative follow-up post patient visits.
**Roles and Responsibilities**
**Education and Program Involvement**:
- Educating patients of new programs when required.
- Assistance with patient information mailings.
- Provide administrative support for FHT programs
**Organizational Support**:
- Patient scheduling/rescheduling via phone call or after completion of patient visit.
- Physician rescheduling due to vacation, illness, meetings, urgent care.
- Patient check-in procedure ensuring correct up-to-date demographics, healthcard, etc.
- Collecting any outstanding payments owing
- Processing collection of payments for shots, INR's, uninsured
- Administration duties supporting assigned Physicians/IHP’s re messages, prescriptions, APS, forms, medical records.
- Retrieval, sorting and distribution of faxes, mail and work from the Physician / IHP’s action box.
- Prepare charts for CPX's, paps.
- Do heights/weights for all CPX's.
- Take patients to examination rooms.
- Ensuring exam rooms cleaned and stocked appropriately.
- Collection, testing and preparation of swabs and/or urines for lab processing.
- Schedule/cancel patient appointments
**Qualifications and Requirements**
**Education Requirements**
- A diploma in Medical Office Assistant program or equivalent experience.
**Skills and Knowledge**
- Proficiency in verbal and written communications
- 1-3 years previous working experience
- Education in medical administration an asset
- Problem solving and conflict resolution skills
- High degree of accuracy and attention to detail especially when entering information into EMR system
- Exercises good judgment and shows a willingness to take on new challenges
- Works well in a team environment and works collaboratively with all team members
While we thank everyone for their interest, only those selected for an interview will be contacted.
**Markham Family Health Team provided the following inclusive hiring information**:
Work Remotely
- No
**Benefits**:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
COVID-19 considerations:
To keep our staff safe glass barriers have been installed and full PPE is supplied.
Ability to commute/relocate:
- Markham, ON: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Are you vaccinated against COVID-19?
**Experience**:
- medical office: 1 year (required)
Work Location: In person
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