Medical Office Assistant

7 days ago

Markham, Canada Health For all FHT Full time

Would you like to work in a busy and collaborative work environment? Do you enjoy working with the public and have a positive attitude dealing with people? Are you able to think on your feet and manage multiple situations simultaneously?

Then we would like to speak with you

The Health for All Family Health Team has an immediate opening for a Medical Office Assistant and Runner in a busy Family Health medical clinic.

You will be responsible for the smooth operation of the front desk and the patient service experience of the clinic. Your primary role will be the main medical runner to help with the flow of the clinic and rooming patients. You may also be asked to vitals such as blood pressure, weight and height. You will also be responsible for welcoming staff and visitors to the unit, answering telephones, managing clerical functions and support services to allow the clinic to focus on providing quality care to all patients.

**Compensation**:
You will be paid $20.50/hr plus 6% vacation pay with 3 week’s unpaid vacation. You will receive a generous benefits package including RSP, health, dental, and EAP. On-site parking will be paid for you by the Family Health Team.

**Other Duties and Responsibilities**:

- Room patients
- Check vitals
- Help nurses with stocking rooms
- Register new patients
- Answer multi-line telephone system, book appointments, distribute message
- Maintain patient confidentiality at all times
- Notify patients of appointments, recalls referrals and diagnostic tests as required and necessary
- Address patient inquiries on the phone and in person
- Other duties and responsibilities as assigned

**Position Requirements**:

- Graduate of a medical administration program and or related office administration course preferred
- Excellent interpersonal, communication and organizational skills
- Ability to multi-task and set priorities while managing a high volume of phone calls and daily transactions
- Ability to attend work regularly and on time as scheduled
- Flexibility to work some evenings and weekends as required
- Previous related clerical experience in a medical practice or hospital setting preferred
- Knowledge of medical terminology
- Proficiency at Microsoft Office & TELUS Practice Solutions EMR is an asset
- Ability to communicate in a language shared by our patients and evident in the community (**Cantonese or Mandarin**) is an asset

**Accessibility Statement**

We are an equal opportunity employer. In accordance with AODA (Accessibility for Ontarians with Disabilities Act, 2005), Health for All Family Health Team (HFA FHT) will provide accommodations throughout the recruitment, selection and assessment process to applicants with disabilities. HFA FHT offers accommodation for applicants with disabilities in the recruitment process. If you are contacted by HFA FHT regarding a job opportunity and you require disability-related accommodations, please inform the recruiting staff.

Pay: From $20.50 per hour

Expected hours: 37.5 per week

**Benefits**:

- Dental care
- On-site parking
- Vision care

Schedule:

- 8 hour shift

Application question(s):

- Are you available to work a 12-8 shift to accommodate Urgent Care from 4:30-8 or Saturdays during urgent care as required based on the scheduling needs?

**Experience**:

- working in family medical or urgent care: 1 year (required)
- Oscar or Telus PS: 1 year (preferred)

**Language**:

- Cantonese or Mandarin (required)

Work Location: In person

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