General Manager

**About KINTON RAMEN**

Established in May 2012, KINTON RAMEN was one of Toronto’s first Japanese ramen restaurants. Led by Executive Chef Aki Urata and his team of professional ramen chefs, KINTON RAMEN strives to offer guests an extraordinary dining experience every time. Using the freshest ingredients to make the best quality noodles and broths, KINTON RAMEN invites customers to taste their exceptional ramen bowls right down to the last drop.

We are currently looking for a **General Manager **to join our amazing team

**LOCATION**
- Kinton Ramen Commerce Gate - 505 Hwy 7 East, Unit 54 -58, Markham, ON L3T 7T1 _

**SALARY**

$58,000 - $80,000 / Year

**BENEFITS**

Aside from working at the best Japanese Ramen spot in Canada, you can participate in our:

- **Extended Benefits** - Medical, Vision and Dental (Applicable after successful completion of the probationary period)
- **Staff discount** across all Kinka Family group restaurants globally (KINKA IZAKAYA, KINTON RAMEN, JaBistro, NEO COFFEE BAR, KINKA SUSHI BAR IZAKAYA)
- **Staff meals**:

- **Referral Program**:

- **Flexible shift schedules available**:

- **Paid Vacation**

**RESPONSIBILITIES**

**Financial & Restaurant Profitability**
- Review, understand and operate towards the business goals and financial targets established by Regional Management
- Suggest operational improvements that drive restaurant sales or reduce costs
- Identify opportunities and best practices to improve profitability
- Alignment and maintaining margins according to plan ensuring inventory accuracy

**Food & Restaurant Safety**
- Ensure compliance with employment standards, human rights, health and safety, and WHMIS
- Ensure effective implementation and compliance of food safe and pest control programs
- Lead and drive restaurant quality checks including cleanliness inspections
- Submit requests for repairs and maintenance of the equipment and facility when required

**Guest Experience**
- Serve weekly in FOH or in the kitchen, preparing, cooking, and presenting menu items to maintain quality, consistency, and culinary leadership
- Observe, assess, and score the restaurant based on the pre-set brand standards audit
- Coach management and employees in the moment to educate and inspire a change in behaviour
- Identify root causes to restaurant opportunities and develop action plans with Regional Management. Resolve in a timely manner
- Ensure negative guest experience issues which have been identified are resolved

**Employee Engagement & Development**
- Train, coach and develop staff to deliver a positive and performance-motivated employee culture
- Support corporate HR Department’s employee policies, procedures and programs for a consistent experience for all employees
- Ensure all employee relations inquiries and complaints are handled promptly

**REQUIREMENTS**

**Experience**
- Minimum 2 years hospitality/food & beverage industry experience in a leadership role
- Secondary Education or equivalent proven and related work experience
- Food Safety and Responsible Alcohol Service certifications as required

**Skills & Qualifications**
- Strong communication skills in English; Japanese is considered an asset
- Strong leadership skills with an entrepreneurial spirit
- Driver of sales, profitability and operational efficiency
- Proven history of hiring, coaching and training
- Proven history of successfully motivating and managing people
- Positive attitude and willingness to always push to be better
- Effective conflict management skills
- High level of attention to detail
- Must be legally authorized to work in Canada without **sponsorship** for employment for work-authorized permit to be considered

**PHYSICAL DEMANDS**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires standing for up to 8 hours per shift, walking, bending, kneeling, stooping, and climbing all day. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position also requires lifting up to 40lbs from floor to waist, waist to shoulder and shoulder to above head. This position also required twisting, turning, and reaching.

**Diversity & Inclusion**

**Accommodation**

**Job Types**: Full-time, Permanent

**Salary**: $58,000.00-$80,000.00 per year

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Vision care

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Bonus pay

**Experience**:

- manager: 1 year (required)
- Hospitality: 2 years (required)

Licence/Certification:

- Smart Serve (required)
- Food Handler Certification (required)

Work Location: One location