Automotive Service Advisor
20 hours ago
'''Job Summary'''
We are seeking a highly motivated and customer-focused individual to join our team as a Service Advisor. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive service department. If you have a passion for cars, excellent communication skills, and a drive to exceed customer expectations, we want to hear from you
'''Responsibilities'''
- Greet customers and provide them with a warm welcome to our dealership
- Listen to customers' concerns and accurately document their vehicle issues
- Communicate with technicians to ensure timely and efficient repairs
- Provide customers with detailed explanations of recommended repairs and associated costs
- Upsell additional services or maintenance packages based on customers' needs
- Schedule appointments and manage the service department's workflow
- Handle cash transactions and maintain accurate records of payments received
- Follow up with customers after repairs are completed to ensure satisfaction
'''Qualifications'''
- Previous experience in a service advisor role, preferably in an automotive dealership setting
- Strong sales skills with the ability to upsell products and services
- Basic mechanical knowledge and understanding of automotive repair processes
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Detail-oriented with strong organizational skills
- Basic computer skills and the ability to learn.
Preference will be given to applicants with General Motors experience.
Join our team as a Service Advisor and enjoy competitive pay, ongoing training opportunities, and the chance to work in a dynamic and supportive environment.
**Salary**: $39,000.00-$99,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Commission pay
Work Location: In person
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