Field Technical Service Representative

7 days ago

Markham, Canada Best Buy Full time

As Canada's fastest-growing specialty retailer of consumer electronics, Best Buy ensures it offers one of the best work environments in the country. Employee experience is at the heart of everything we do. We take a holistic approach to how we recognize and reward hard work and achievements. True to our vision of unleashing the power of our people, we encourage our employees to learn, grow, and advance within our organization.

As a Field Service Agent, you be responsible for the delivery, basic set up, demonstrations of products and site maintenance of residential audio/video equipment. Provides assistance with deliveries, installation, and clean-up of residential and commercial audio/video equipment and assist with administrative duties. Demonstrating a high level of customer service and professionalism in dealing with clients is at the core of this role.

As a Field Service Agent, you will:

- Support our clients in their homes with the installation of their technology, whether that be Home Theatre or Computing solutions
- Work with clients to determine technology needs
- Provide tutorial services to ensure that our customers can take full advantage of their purchases
- Be an ambassador for the Geek Squad brand through professionalism and outstanding customer service
- Work with stores in a particular market to coordinate the pick-up and delivery of product

What you'll bring to Best Buy
- enthusiasm to interact with customers and team members
- flexibility to adapt to the situations that will arise during these busy times
- a desire to help, offer support and assistance to all who need it
- commitment to represent our brand, uphold our operational standards and maintain safety protocols for our working environment

What we proudly offer to you...
- a competitive wage, perks and product discounts
- an enthusiastic and supportive team who you will quickly call family
- a fun work environment complete with cheering, laughing, dancing and recognition
- opportunities to learn about products, gain certifications and build new skills

We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology

Unit 2070L - 5000 Highway 7 East, Markham, ON L3R 4M9

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