Shipping Coordinator

Shipping Coordinator

A service-driven paper and packaging products company, Atlantic Packaging has grown to become one of Canada’s largest paper manufacturers and a leading producer of packaging products. Our organization employs approximately 1000 people at eight manufacturing plants and four distribution centers.

We are seeking a **Shipping Coordinator** for our Overlea location.

This person would be responsible for planning shipments, communicate shipping priorities with Planners and all other related parties. Arranges loads and coordinates transportation requirements with outside carriers. Determines loading priorities and provides instruction to Lead Hands and loaders. Processes shipping documents and performs other required shipping administrative tasks to maximize customer satisfaction and increase shipping efficiencies.

**Job Duties**:

- Plan and modify efficient shipment plans in advance of customer due dates and communicate shipping priorities with the Planner.
- Actively participate in backlog meetings as required and other necessary communications with planners to update shipment plan and accordingly make any necessary changes to delivery arrangements.
- Arrange loads and coordinate transportation with outside carriers. Ensures transportation resources (i.e. drivers, tractors, trailers, etc.) are utilized most efficiently to minimize total delivery costs while adhering to customer delivery requirements.
- Call customers and arrange deliveries per customer requirements.
- Determine loading priorities and provide instruction to loaders.
- Communicate customer priorities with Customer Service, Lead Hands, Warehouse Supervisor, and Planners.
- Process and file bill of ladings as required.
- Process and file shipping order documents as required.
- Follow all processes to properly update data in company’s computer system as required.
- Prepare and process custom documents for international shipments.
- Keep a log of CHEP and CPC pallet transactions and prepare and process all necessary documents. Participate in CHEP and CPC counts as required.
- Experience with WMS
- Actively participate in improving shipping processes by discovering root causes of potential errors and recommending and implementing solutions to avoid them.

**Education/Qualifications**:

- Grade 12 minimum
- Problem Solving Skills
- Organization Skills
- Leadership skills
- Good communication
- Flexibility to work rotating shifts
- Team Player
- Self starter

**Competencies**:
**Customer Focus** - Personally demonstrates that external and internal customers are a high priority. Identifies customer needs and expectations and responds to them in a timely and effective manner. Anticipates and prevents delays or other things that can adversely affect the customer. Keeps customers informed about the status of pending actions and audits customer satisfaction with products or services.

**Decision Quality** - Gathers enough information to allow a pragmatic assessment of risks and benefits of alternative approaches in any decision. Stays focused on objectives and considers both the short-term and longer-term impact of decisions and keeps objectives in mind throughout the process. Communicates the impact and implications of decisions. Completes the appropriate level of due diligence required to make a quick, accurate decision.

**Drive for Results**:

- Achieves results within established timelines. Understands and demonstrates that intentions, activities and results are not the same. Pursues everything with energy, drive, and a need to finish; does not give up before finishing, even in the face of resistance or setbacks; consistently challenges self and others for results.

**Leadership** - The expectation of leadership is not reserved solely for only those who are in positions of authority, but from all employees. They demonstrate high integrity and are motivated by wanting to make a real difference to people by delivering a high quality service for their customer and the organization. In positions of authority they: invest in development for the right people and identify and develop future leaders, and coach and provide candid feedback to others. They are visible and they model behaviours, competencies and values expected and inspire others to undertake challenging tasks and projects.

**Teamwork** - Is an effective team player who adds complementary skills and contributes valuable ideas, opinions and feedback. Communicates in an open and candid manner and can be counted upon to fulfill any commitments made to others on the team. Ensures the right stakeholders are informed and involved where necessary. Is ready to “roll up their sleeves” as necessary.

**Think and Act like an owner** - Thinks and cares about the organization like an owner. Commits to and upholds organizational values, and core behaviours even under difficult circumstances. Demonstrates a strong sense of responsibility and dedication to the success of the organi