Administrative Clerk

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

The Administrative Clerk, under the direction of the immediate Supervisor, provides administrative support in various areas as needed, coordinates internal/external communication in addition to other office duties as requested.

**Person-and family-centered care (PFCC)**

Person-and family-centered care (PFCC) is an approach to care that recognizes the importance of family in a patient’s life and the importance of their active involvement in planning and making decisions on health care, services and treatment, and health system reform. This approach to care provides respectful, compassionate, culturally safe, and responsive care that meets the needs, values, beliefs, and preferences of the patient, their family, and others identified as significant to their life from diverse backgrounds and settings.

DUTIES AND RESPONSIBILITIES
- Complete correspondence including letter writing and text editing.
- Prepare reports and documents as requested.
- Handle, screen and redirect incoming phone calls.
- Handle incoming and outgoing mail and couriers as well as maintaining mailing lists and databases.
- Arrange appointments and meetings.
- Provide ongoing support to external business associates and clients as directed; maintain confidential business files.
- Assist with the writing and editing of contractual agreements and Requests for Proposals.
- Transcribe and distribute meeting minutes.
- Assist in the development of materials for presentations to current and potential clients.
- Provide coverage for other Administrative positions as required.
- Participate in ongoing internal and/or external continuing education activities
- Adhere to Bayshore Policies and Procedures.
- Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
- Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
- Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.
- Complete other tasks as requested.

Job Qualification

**Education**:
Minimum - Secondary School Diploma; completion of an Administrative Assistant training program is preferred.

Experience: A minimum of two years previous experience as an Administrative Assistant.

Other Skills and Abilities

Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any based upon Human Rights Code criteria will be considered on a case-by-case basis.

“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.”