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Product Manager

3 weeks ago

Winnipeg, Canada Manitoba Hydro Full time

**PRODUCT MANAGER**

**Winnipeg, MB**

**_ Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers_**

**_ Great Benefits_**
- Competitive salary and benefits package.
- Defined-benefit pension plan.
- Nine-day work cycle which normally results in every other Monday off, providing for a balanced approach to work, family life
- and community.- Flex-time and partially remote work schedule (providing the option to work remotely two days per week), depending on nature

of work, operational requirements and work location.

Manitoba Hydro is a leader among energy companies in North America, recognized for providing highly reliable service and
exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company that supports innovation,
commitment and customer service.
Reporting to the Product Development and Management Supervisor, the Product Manager is accountable for the on-going
management of existing products and services offered by Manitoba Hydro. The Product Manager will enhance products utilizing
research, analysis, and insights of emerging product trends, that meet the evolving energy needs of Manitoba Hydro customers. As
the product technical lead and expert, will play a key role in identifying enhancement opportunities, leading the development and
execution of product strategies, roadmaps, and business cases for existing products, and collaborating and influencing key internal
and external stakeholders for alignment and execution of the product strategy. The role will also assist the Product Development and
Management Supervisor in defining the approach, objectives, and strategy for product development at Manitoba Hydro.

**_ Responsibilities:_**
- Lead development of product strategies, product enhancements, strategic business cases, product roadmaps, communication

plans, and change management plans to support the on-going management of products and services to Manitoba Hydro
customers to meet their evolving energy needs.
- Design, develop, and deliver reports and presentations to present status, risks, and opportunities and gain alignment on

product strategies with Executives throughout the enterprise, ensuring buy-in from all interested parties.
- Conduct market and economic research to assess adequacies, efficiencies, and value of existing product offerings from a

marketing and business perspective.
- Utilize customer data, research, and insights, to enhance and evolve existing product strategies that align with enterprise

corporate strategy, ensuring the strategies deliver on the Corporation's strategic initiatives, as identified in the Corporate
Strategic Plan.
- Lead cross-functional enterprise-wide product teams to contribute, collaborate and align on product strategies, ensuring

products are resourced and prioritized correctly for success.
- Ensure customer insights are utilized in the enhancements and changes to existing products.
- As primary external spokesperson for the product, engage with external stakeholders in private industry and all levels of

government to ensure existing product strategies are aligned and meet the needs of interested parties and identify
opportunities for when products can be enhanced or improved.
Solicit feedback from internal and external stakeholders (including Executives and all levels of government) and incorporate
feedback into the product strategies.
- Collaborate closely with the Technical Support team within the Department to define and verify technical product requirements

when products are being enhanced or changed.
- Work in collaboration with Product Strategists to plan for product handoffs during product implementation.
- Proactively review, identify, and change customer policies related to the existing products and services to support a
- streamlined customer experience.- Collaborate with the Customer Strategy and Experience Department to gather and leverage customer insights that can then
- be incorporated into existing products and solutions that help Manitoba Hydro customers meet their evolving energy needs.- Monitor performance of existing products, identify areas for improvement and lead the product enhancements.
- Develop and communicate product strategies and road maps that are aligned with the Corporation's strategic objectives.

MANITOBA HYDRO IS COMMITTED TO DIVERSITY AND EMPLOYMENT EQUITY

Reference Code: CO56662843-01
- Cultivate and maintain strong working relationships with external agencies, including other utilities and government

departments and agencies at the national level, for the purpose of meeting Manitoba Hydro's needs in the research,
collection, and exchange of current information on product design and delivery experience, state-of-the art technologies,
identifying customer needs, and input into product improvements.
- Provide leadership, coaching, and mentorship to employees within the section as applicable.

**_ Qualifications:_**
- A Bachelor of Commerce Degree