Account Manager, Talent Payments

**About Us**

At Cast & Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies - we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools. The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater. We are a production’s best ally every step of the way. #OneCastOneCrew

Position Overview
The TEAM Companies’ Talent Division provides talent business affairs and payroll services to the advertising, visual effects, and electronic games industries. As the employer of record on behalf of its clients, accuracy and timeliness are essential to compliance with union, legal and employee payroll requirements and expectations. This is a key, “self-starter” position that requires supervisory skills, accuracy, attention to detail, initiative and a pro-active approach to duties and responsibilities and working with colleagues. Discretion in handling company and private or personal client and employee information is required, along with a positive attitude, professional ethics, and conduct.

Core Responsibilities
- Interface between clients and payroll team on project set-up, payroll processing, residuals breakdown and processing, review, and verification of payroll.
- Setting up new clients in the system.
- Residual estimating.
- Client support for talent contract inquiries, audits, union waivers and final cast determinations.
- Successful processing of payroll within company’s turn-around time frame.
- Data and project system maintenance to ensure accuracy of records and client notifications.
- Assist in establishing payroll procedures.
- Assist with checking or verifying Payroll - Union & Non-Union / Review of outgoing invoices.
- Attend off-site meetings with clients as needed.
- Participate in new business pitches when requested.
- Support Accounts Receivables department in collecting past due payments from clients.
- Train junior staff in both payroll and union rules and regulations.
- Back-up other staff members with payroll (union and non-union) and assist or fill in for colleagues when required due to absence or workload.
- Assist in review, evaluation, testing and quality assurance for internal proprietary programs and systems.
- Assist with additional or special tasks or projects as requested. (This would be after learning systems and procedures).

Key Qualifications
- Must have either some University business courses or equivalent work experience.
- Knowledge of Advertising Talent Management, Business Affairs and/or Traffic.
- Excellent oral and written communication skills in English; ability to communicate clearly and accurately with clients, colleagues and staff
- Positive attitude and outstanding client service skills.
- Knowledge of government and entertainment/advertising industry rules and regulations for payroll.
- Basic office skills and abilities, knowledge of standard office equipment - computers, phones, copiers, fax, etc.
- Professional interaction with colleagues, team members and other department staff as well as management and executives in a business office setting.
- Organizational skills and attention to detail.
- Flexibility and multi-tasking abilities as well as working well under pressure.

Preferred Qualifications
- Experience working with U.S. and Canadian performer unions (SAG-AFTRA, ACTRA, UDA AFM/CFM).
- Minimum of 5 years of work experience in advertising or entertainment talent payroll.
- French Bilingualism

Special Work Conditions
- Sedentary - Involves sitting most of the time but may involve walking or standing for brief periods of time. Some positions may entail exerting up to 15 lbs. of force occasionally and/or a negligible amount of force to lift, carry, push, or pull.

**Benefits**

Cast & Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

**CA residents