Product Manager

Payments Canada’s purpose is to make payments easier, smarter and safer for all Canadians. We care deeply about our employees’ well-being and are committed to providing a flexible, hybrid work environment that supports in-person connection and remote work.

|Get to Know Us

We are a unique organization situated at the centre of Canada’s payments ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas, and to navigate industry-level challenges. We adhere to a set of values that in themselves are tensions: Inspire Trust, Build Community and Enable Change.

**Payments Canada - where our country connects**:
|Our Culture
We are a collaborative, diverse and passionate group of individuals. We support one another, make impactful contributions to the organization, and develop and nurture meaningful connections across our ecosystem
Come and join us - Where Payments Meets Purpose

|About the role

The Product Manager - Lead, Emerging Payment Products, will be part of the Product Management group that plays a role in advancing Payments Canada’s objective to transfer the business and shape the future of payments. The incumbent is responsible for hands-on day-to-day activities coordinating, analyzing and executing on Emerging Payment Products work packages, including activities for the Real-time Rail (RTR). This role will collaborate closely with Transform, Delivery, Run pillars as well as other cross-functional, to provide detailed knowledge of market conditions needed to ensure that necessary features, functionality and supporting structures are in place.

**Job Grade**: G

|What you’ll do

**Responsible of the Senior Product Manager include**:

- Product Lifecycle Support: Assist in the pre-discovery and discovery phases of the product lifecycle by utilizing market research and stakeholder insights to develop compelling value propositions and business requirements.
- Stakeholder Management: Build and maintain relationships with key stakeholders, including Industry Relations, Communications, Delivery, Operations, and Risk groups, to achieve successful outcomes and manage interactions proactively.
- Administrative Coordination: Coordinate stakeholder meetings, prepare high-quality content for executive engagements, and optimize processes to foster team alignment and improve outcomes.
- Data Analysis and Research: Conduct data analysis, develop journey flows, review product designs for user experience, and collaborate with engineering teams to enhance user flows and resolve issues.
- Strategy and Business Development: Drive the development and submission of business cases, oversee the end-to-end process of resolving business issues, and provide thought leadership on product strategy and innovation initiatives.

|Minimum Qualifications
- Minimum of five (5) to ten (10) years of progressive work experience in product management, business analysis, or research preferably in the financial sector;
- Ability to effectively bridge cross-functional teams, and vendor teams to ensure successful delivery of the defined output;
- Ability to solve complex problems requiring cross organization strategy alignment;
- Leadership and creating clarity on ambiguous matters;
- Experience with developing and promoting product-led strategies;
- Experience in liaising with internal and external stakeholders at all levels;
- Government of Canada Reliability clearance or eligibility to obtain.

|Preferred Qualifications
- Knowledge of payments is considered an asset;
- Experience working in a matrix environment is considered an asset.

| Payments Meets Purpose - What you can expect from us
- Flexible, hybrid (remote/office) environment;
- Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (If eligible);
- Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employee's with contracts 12 months & over);
- Paid time off: minimum four weeks paid vacation, sick and personal days, December Holiday Shutdown and Cultural Holiday Observance Days;
- 26 Weeks of paid maternity and parental leave top-up;
- Rewards and recognition program;
- Access to Office Gym Facilities;
- Internal and external professional development opportunities;
- Fun team and organizational events;
- Monthly All Staff Forums led by our Executive Leadership Team.

| Our Diversity, Inclusion and Equity Commitment

At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differen