Payment Analyst

Payments Canada’s purpose is to make payments easier, smarter and safer for all Canadians. We care deeply about our employees’ well-being and are committed to providing a flexible, hybrid work environment that supports in-person connection and remote work.
|Get to Know Us
We are a unique organization situated at the centre of Canada’s payments ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas, and to navigate industry-level challenges. We adhere to a set of values that in themselves are tensions: Inspire Trust, Build Community and Enable Change.

**Payments Canada where our country connects**:
|Our Culture
We are a collaborative, diverse and passionate group of individuals. We support one another, make impactful contributions to the organization, and develop and nurture meaningful connections across our ecosystem
Come and join us - Where Payments Meets Purpose

| About the role
The Retail Payment Systems Operations team provides business and technical expertise to ensure the operational excellence of Canada’s clearing and settlement infrastructure, and interfaces with member institutions to develop, maintain, and improve business processes (including rules and standards) that support the operation of the national clearing and settlement systems. The team also plays a key role in planning the evolution and future state of retail payments in Canada.
- What You’ll Do

**Responsibilities as a Payments Analyst will include**:Business Needs Analysis and Solution Development**:

- Analyzing the business needs of
- members and stakeholders in order to propose solutions to identified problems and identify opportunities for value added services.

**Operational Excellence and Compliance**:

- Developing a strong understanding of Payments Canada’s by-laws, rules and standards to ensure operational excellence.
- Providing on-call support as needed to support 5x24 operations and ensure timely and accurate follow-up and reporting of all participant and Payments Canada system incidents.

**Data Analysis and Reporting**:

- Obtain data from multiple sources, analyze information to develop reliable fact based reports in support of various operational initiatives and ongoing activities.

**Project Leadership and Coordination**:

- Leading small teams to support the coordination and execution of operational projects and annual initiatives.
- Managing work related to assigned Payments Canada task forces, committees and working groups, including agenda management and acting as Secretary or Chair, undertaking research and analysis when required.

| Minimum Qualifications
- Post-secondary education in Business Administration, Finance or a related discipline;
- Minimum of three (3) to five (5) years of progressive experience in a business; administration, economics, or policy related position;
- Experience in establishing and maintaining effective relationships with internal and external stakeholders;
- Experience in, or understanding of project management principles;
- Ability to work outside of regular working hours based on operational requirements;
- Ability to participate in an on-call rotation;
- Occasional travel within Canada may be required;
- Eligibility to obtain secret clearance.

|Preferred Qualifications
- Experience in the financial industry is considered an asset;
- Bilingualism (English and French) is considered an asset.

|Salary Range
- Based on qualifications and experience: $78,031 and $97,539.

| Payments Meets Purpose - What you can expect from us
- Flexible, hybrid (remote/office) environment;
- Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (If eligible);
- Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employee's with contracts 12 months & over);
- Paid time off: minimum four weeks paid vacation, sick and personal days, December Holiday Shutdown and Cultural Holiday Observance Days;
- 26 Weeks of paid maternity and parental leave top-up;
- Rewards and recognition program;
- Access to Office Gym Facilities;
- Internal and external professional development opportunities;
- Fun team and organizational events;
- Monthly All Staff Forums led by our Executive Leadership Team.

|Our Diversity, Inclusion and Equity CommitmentAt Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued.