Customer Service Representative

2 weeks ago


Scarborough, Canada Aclick Inc. Full time

**Customer Service Representative (Fluent in English & Mandarin)**

We are a large wholesale printing company specializing in banners, media walls, flags, vinyl stickers, and other digital printing products. We are looking for a **Customer Service Representative** to join our team and help manage customer inquiries efficiently.

**Responsibilities**:

- Provide quotations and process customer orders
- Handle order inquiries and check order statuses
- Ensure accuracy in order details and resolve any issues promptly
- Coordinate with internal teams to ensure smooth processing of orders

**Requirements**:

- Fluent in both English and Mandarin (spoken and written)
- 3-5 years of customer service experience (preferably in a related industry)
- Strong attention to detail and problem-solving skills
- Ability to multitask and work in a fast-paced environment
- Proficiency in using order management systems and basic office software

Location: 1290 Ellesmere Rd., Scarborough, Ontario, M1P 2X9

**Salary**: $18-$25/hour for permanent full-time work, 7.5 hours per day, Monday to Friday.

**Job Types**: Full-time, Permanent

Pay: From $25.00 per hour

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- On-site parking
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2025-06-13
Expected start date: 2025-06-23



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