Market Sales Coordinator

Staff - Non Union

Job Category

Non Union Farm Workers

Job Profile

Non Union Salaried - UBC Farm Staff Coordinator

Job Title

Market Sales Coordinator

Department

Field Technicians | Centre for Sustainable Food Systems at UBC Farm | Faculty of Land and Food Systems

Compensation Range

$4,617.85 - $5,377.32 CAD Monthly

Posting End Date

February 23, 2025

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

Nov 30, 2025

Job Summary
The Market Sales Coordinator coordinates the sale of UBC Farm products at outdoor public markets.

Organizational Status
Works under the supervision of the Lead Sales Coordinator, who oversees the sale and distribution of farm products overall. (Other sales and distribution channels of the farm include direct sales to food service providers, a community supported agriculture program, and donations to community organizations). Collaborates regularly with other staff on the field and sales teams. Supervises the work of a small number of students, student employees, and volunteers at markets.

Work Performed- Coordinates the set-up and take down of the UBC Farm market stall and the sale of produce at the Tuesday Evening, Wednesday Campus and Saturday Markets, as well as at occasional special events and/or outreach markets as required.- Supervises the work of junior employees, students and volunteers at the markets to ensure smooth and efficient functioning of the UBC farm stall; provides ongoing training and meaningful feedback on their work.- Helps to ensure that food safety procedures are followed. Coordinates the performance and documentation of regular sanitation procedures.- Ensures the market stall is aesthetically appealing, well organized and contains appropriate product information material as well as accurate CSFS promotional material.-
- Provides produce information in a friendly and informative manner while interacting with market customers.- Assists the Lead Sales Coordinator with creating weekly harvest plans for market sales.- Responsible for till management, point of sale (POS) reports and cash deposits.- Ensures all POS system devices are properly used and stored.- Maintains and helps improve point of sale (POS) record keeping infrastructure.- Cashiers at the markets, ringing customers up and collecting credit card, cash and cheque payments.- Ensures sales staff follow Payment Card Industry best practices when working with payment cards.- Assists with deliveries of produce to restaurants as required.- Assists with the operation of the Community Supported Agriculture (CSA) program as required.- Assists with field work and group tasks, especially produce harvest and processing.- Responsible for maintaining an inventory of post-harvest processing supplies.- Assists with post-harvest processing infrastructure maintenance and improvements.- Works in collaboration with the communications team to provide weekly content for the UBC Farm newsletter.- Contributes to written plans, manuals, procedures, and end of year reports.- Responsible for the creation and maintenance of e-payment forms for miscellaneous sales channels and one-time sales.- Performs other duties as required.

Consequence of Error/Judgement
The Market Sales Coordinator is a representative of the CSFS and the Faculty of Land and Food Systems. This individual’s approach and delivery of information in dealing with the general public and a variety of site users present at the UBC Farm site reflect on these units. Therefore, ensuring a high regard for professionalism, safety, and adherence to UBC policies is of considerable importance. When dealing with equipment, the Market Sales Coordinator will need to critically assess each operation before proceeding in order to ensure the safety of all individuals involved. When using high-powered equipment, poor judgment of the operating conditions and context can result in operator injury or death. The CSFS at UBC Farm operates on a cost-recovery basis and farm produce sales are a significant source of operating revenue. It is the responsibility of the Market Sales Coordinator to responsibly and accurately oversee the till management at the UBC Farm market stall, count before cash and after markets, create deposits, and maintain a detailed financial record of these operations. These sales activities and associated record keeping intrinsically form a part of the academic programming at the CSFS and substantially inform cropping decisions. Sales data collected by the Market Sales Coordinator provides the raw material that allows the development of an academically diverse range of studies conducted by faculty, staff and students, research projects and agriculture at the UBC Farm site.

Supervision Received

Reports to and works under the general supervision of the Lead Sales Coordinator. Receives training and guidance for new, difficult, and unusual assignments and situations, but must exercise initiative in the performance of mos