Case Manager

**CASE MANAGER - DEVELOPMENTAL SERVICES**

**Madison Supportive Housing Program**
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**And Modular**
**Housing**
**Programs**

**One (1) Bargaining Unit,**
**Permanent**
**Full**
**-Time Position**

**(37.5 hours per week)**

**About Cota**

If you're looking to contribute your expertise at a community-based organization making a positive impact in the lives of thousands of people each year - Cota would love to hear from you

We provide a collaborative and inclusive work environment that emphasizes employee support, learning opportunities and excellence in our field. We offer flexible hours and employer-paid benefits for some classifications along with other perks and wellness activities.

For 50 years, Cota has been supporting adults with mental health and cognitive challenges to live well within their community. We provide person-centred support to help individuals find inspiration and hope in themselves, so they are better able to pursue meaningful change in their lives.

To find out more about us and our programs/services and employee benefits please visit our website

**Role Overview**

Cota seeks a Case Manager, and Cota will be responsible for providing the case management services to the residents. While Vita Community Living Services will be responsible for providing the on-site residential care services for the clients. In addition, on site case management support will be provided to clients with a developmental disability living at the Modular Housing Programs at Cota. The housing sites provide 24-7 on site support and there are a total of twelve clients with developmental disabilities, six at each site. The case manager will be on site to provide case management support one day a week, alternating each week between the two site locations at 11 Macey Rd and 321 Dovercourt Rd.

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**About the Team**
- Developmental Services for the Madison Supportive Housing Program which is a partnership between Cota and Vita Community Living Services. This supported housing program provides 24-7 on-site supports to eight adults with developmental disabilities.

**Summary of Duties**:

- Engaging with each client, developing goal plans, developing Individualized Support Plans, providing service coordination, coaching, skills teaching, safety planning and linking/referral supports aimed at assisting each client to achieve his/her goals.
- Work collaboratively with clients, their families/natural support networks and various services/systems including the mental health sector, the justice system, the social services system and the developmental services sector in order to effectively fulfill their role.

**Summary of Qualifications**:

- A post-secondary degree/diploma in a related field.
- Minimum of 3 years of work experience specifically and primarily with adults with developmental disabilities
- Demonstrated competence in providing the service functions of client engagement, goal planning, safety planning, service coordination, linking etc.
- Knowledge of and commitment to person-centred services.
- Excellent knowledge of community resources available within the developmental services sector, the social services system, the mental health sector and the justice system.
- Demonstrated ability to effectively assist in negotiating and coordinating required services.
- Demonstrated ability to assess client needs and use problem-solving techniques to develop appropriate intervention strategies and collaborate with community resources.
- Ability to implement and facilitate group activities.
- Excellent clinical judgment and decision-making skills, including a keen awareness of client-clinician boundaries
- Proven ability to work within a team, with partnership stakeholders and independently.
- Strong professionalism with the ability to function as a representative of Cota in the community.
- Excellent communication (verbal and written) and interpersonal skills.
- Previous training or work experience within the mental health sector and/or the justice system would be considered assets.

**Other Requirements and Working Conditions**:

- Conduct visits in the clients’ homes, hospitals and other community settings as needed, working in sometimes difficult conditions, including hoarding and pest infestations.
- Comfortable working with a diverse client group that may have complex support needs.

**Application Details**:
**Cota's Values & Commitment**

Cota's core values of Hope, Respect, Dedication, Collaboration and Innovation are at centre of who we are and what we do.

As an equal opportunity employer, we remain dedicated to sustaining an experienced workforce that reflects Cota's commitment to recognising everyone's contributions, respect of everyone's dignity, unique experience and potentials.

Cota will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout the course of empl