Clinic Administrator

2 weeks ago

St Albert, Canada Shoppers Drug Mart Pharmaprix Full time

**Location**:
100 665 St Albert Road, Unit 100, St. Albert, Alberta, T8N 3L3

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

**Why this role is important?**

At Shoppers Drug Mart, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends, neighbours, family members and colleagues.

We’re looking for adaptable people who are thrilled to join us in our goal of helping Canadians Live Life Well®. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We promote leaders at every level and support our people to follow their passion

We are excited to announce that we are hiring a Clinic Administrator for a Pharmacist Walk-in Clinic at this location. The Clinic Administrator plays an important role in coordinating the day-to-day aspects of the Pharmacist Walk-in Clinic.

**What you’ll do**:

- Managing patient appointments through the internal booking scheduler and ensuring all appointments are scheduled appropriately
- Facilitating patient intake by verifying health card details, providing patient registration forms, and creating or verifying patient profiles in the internal system
- Coordinating patient follow-up appointments as required
- Providing administrative support to clinical pharmacists by processing paperwork and maintaining patient records
- Ensuring all patient data is entered accurately and efficiently in the system

**What you’ll need**:

- Pharmacy-focused experience is preferred
- Pharmacy Assistant certification is an asset
- Superior customer relations skills and a strong sense of professionalism to ensure that patients are treated with empathy, respect, and confidentiality
- Excellent communication and interpersonal skills to effectively liaise with patients and clinical pharmacists
- Strong problem-solving skills, including experience in formulating and executing action plans to address patient and operational issues promptly
- A highly organized and detail-oriented approach to work and a strong team player mindset to work collaboratively with other team members

If you want to join a fast-paced winning team and believe you can have an immediate impact, then we want to hear from you

Additional information will be communicated during the interview process.

**Why work in a Shoppers Drug Mart store?**

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.

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