Customer Specialist
1 week ago
**About Us**:
The Car Girls is a results-driven automotive sales and marketing solutions company, supporting retailers across North America with exceptional customer sales and service strategies. We’re proud to offer comprehensive support to automotive dealerships, enhancing their customer experience and business success.
**Position Overview**:
We’re looking for a dedicated Customer Service Representative to join our Business Development Center (BDC) in Aurora. This is an on-site, full-time position (not remote), where you'll play a key role in managing inbound service appointment calls for automotive dealerships and support other accounts with outbound calls.
If you have strong communication skills, enjoy working in a fast-paced environment, and are passionate about delivering excellent customer service, we’d love to hear from you
**Key Responsibilities**:
- Answering inbound service calls and scheduling appointments according to dealership availability
- Making outbound calls for campaigns as required
- Updating customer information in the system
- Managing tire storage requests
- Checking vehicle recalls and various service parameters
**Qualifications**:
- Strong phone and customer service skills
- Proficiency in computer systems and software
- Excellent verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Dependable and detail-oriented
**Why Join Us?**
- Collaborative and fun work environment
- Opportunity for growth and development
Pay: $16.55-$20.00 per hour
Expected hours: 25 - 40 per week
**Education**:
- Secondary School (preferred)
Work Location: In person
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